1995 Buick Century, No Reserve on 2040-cars

Auto blog

Buick reveals production GL8 Century minivan, and you can't have one

The futuristic GL8 MPV concept Buick showed late last year in China is headed to production. This jazzed-up people-mover appears to have held true to its concept design, with only a few elements of the exterior getting attention before heading to the assembly line.  At first blush, the most significant change from the concept is the exterior paint scheme, which was essentially inverted over several of its surfaces. The glossy silver grille of the concept gave way to a more conventional honeycomb pattern for the production version, but accents in a similar silver finish are now visible along the hood and roofline and the rising wave that peaks just in front of the GL8 Century's C-pillar.  Admittedly, the production car loses some of the wilder elements of the concept's cabin, but perhaps not as much as you might expect based on the interior photo included here. We can only see the rear seats, which give off sort of a baby private jet vibe that is vastly more impressive than what Buick offers in its American SUVs.  The Century will sit atop Buick's GL8 lineup of MPVs (which includes the more-pedestrian GL8 ES and GL8 Legacy) in China when it goes on sale later this year. Related video: 2022 Kia Carnival EX Sliding Minivan Doors | Autoblog Short Cuts

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

General Motors shaking up its marketing... again

One of the things that dogs the full comeback of General Motors is the instability of its marketing. That part of the automaker got yet another big shakeup today when GM confirmed what I have been tweeting for a few days - strong rumors that the Chevrolet and Cadillac ad accounts are walking to new ad agencies.
Cadillac, GM's luxury brand, is going into review from Fallon Worldwide, Minneapolis and the indications are that Campbell-Ewald, Chevy's old ad shop, will end up with most or all of it. C-E just announced that it was moving from its long-time home in Warren, MI to a new downtown Detroit office next to Ford Field, just blocks from GM.
The other shoe to drop shortly will be the shift of GM's most important brand, Chevy, from Goodby, Silverstein & Partners of San Francisco to McCann-Erickson of Troy, MI. McCann used to be the agency for Buick and GMC, as well as GM's corporate advertising, and has retained some pieces of business over the last few years. Sources have even told us that it was McCann that did a lot of the creative work on Chevy's new ad platform, Find New Roads. (Not to be confused with a former McCann tagline for Saab, "Find Your Own Road.")