Doc`s North Division Muffler Clinic / Mead, Washington

Rating: ★

Auto Repair & Service, Automobile Parts & Supplies, Mufflers & Exhaust Systems

Address: 6015 N Division St, Mead

Postal code: 99208

Phone: (509) 590-2784

Circle & Square is repeatedly amongst the AAA of Washington`s "Top Shops"

Circle & Square is an environmentally-conscious repair facility with a 5-star EnviroStar rating. We provide our clients with the highest quality automotive repair. We are a AAA-approved shop, Bosch Service Center and an AC Delco Quality Installer. Our ASE-certified technicians utilize state-of-the-art equipment and the latest up-to-date information available. Our entire staff attends regular training to ensure your vehicle is safe and properly maintained, and to keep our shop running smoothly to meet your needs. For service that should cost more, but doesn`t, please call our service adviser. He`s available to set up an appointment, or to discuss any concerns you may have about your vehicle. As a "AAA Approved Auto Repair" facility, Circle & Square is required to maintain certain standards.Our technicians must earn their Automotive Service Excellence (ASE) certification and keep it current through testing. We are required to provide service in the areas of engine performance, minor engine repair, brakes, and electrical systems. (At Circle & Square, our expertise also covers many more areas of automotive repair. Check out our list of services.)We also must provide at least a 12 month/12,000 mile warranty on all repairs to all customers under normal circumstances. (Circle & Square`s warranty goes beyond that: 24 month/20,000 miles.)We must offer AAA members a written advance estimate, if desired, and have the member`s approval before doing any additional work beyond the estimate. If requested in advance, we will also return replaced parts. (We provide this service to all customers.)We agree to let AAA arbitrate any disputes with members, as to the quality of service or repairs. We must offer AAA members guaranteed check acceptance. Reto and Jana Filli, owners

Reviews:

Thought they were good

Well to start, they were pretty nice, said my warranty was good for so long. Yesterday i bought and put in a short shifter, it was hitting on the pipe, and so i took it into today, they claimed they fixed it, but as you can guess nothing was changed. So i went back out told him that it was still hitting, he said no its not.... So i showed him and he still was ignorant. He took it back in after a pissy attitude, an... view mored fixed it up. After i started getting a little irritated with his attitude towards his customers, saying i just spent $400+ on that 2 weeks ago, i thought he would be glad to help. After he showed me when it was up on the tracks, i showed him what i was talking about, and how the converter was suppose to be further back, him being rude then questioned my knowledge on working on cars, and basically called me dumb. Now who appreciates thats when i have worked on more cars then he has seen, i have just not done a ton of muffler work. Then he said if i wouldn`t stop complaining or being `sassy` he would charge me. Overall there customer service his horrible, and there service all together is bad. I would not let anyone i know nor a stranger to go to this terrible place.

GSRCivic / 11/2/2010