Auction Direct USA / Durham, North Carolina

Rating: ★★★★★

Used Car Dealers, Wholesale Used Car Dealers

Address: 7601 Glenwood Ave, Durham

Postal code: 27612

Phone: (919) 789-6900

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Categories:

Used Car Dealers, Wholesale Used Car Dealers

Neighborhoods:

Northwest Raleigh

Open hours:

No info

Reviews:

The car is in great shape, but...

The car is in great shape, but the customer service ruined the experience for us. The sales person misinformed us financially on multiple levels and ended up costing us hundreds more than necessary. When I called to complain they did nothing about it saying it was out of their hands. For a place that prides itself on customer service, we found it to be misleading and then they did not stand behind the information the... view morey falsely provided for us.

natewilkinson / 9/3/2012

Best car buying experience I h...

Best car buying experience I have had. I live in Atlanta and found a scarce low-mileage Mercedes E350 at the Raleigh dealership. After checking the Carfax provided by the sales associate, Bruce Strickland, and getting his opinion on the condition of the car, I hesitantly put a refundable deposit on the vehicle and flew to Raleigh for delivery. The price was very close to the Edmunds.com True Market Value retail an... view mored one or two thousand less than other dealers I had shopped with. The reviews from other customers on the web were very positive so I took a chance. It paid off. The car was even better than described. Bruce was a pro and a pleasure to do business with. I would highly recommend Bruce and Auction Direct USA.

barryescott / 3/13/2012

Best Car Buying Experience I Have Had

I live in Atlanta and found a scarce low-mileage Mercedes E350 at the Raleigh dealership. After checking the Carfax provided by the sales associate, Bruce Strickland, and getting his opinion on the condition of the car, I hesitantly put a refundable deposit on the vehicle and flew to Raleigh for delivery. The price was very close to the Edmunds True Market Value retail and one or two thousand less than other dealer... view mores I had shopped with. The reviews from other customers on the web were very positive so I took a chance. It paid off. The car was even better than described. Bruce was a pro and a pleasure to do business with. I would highly recommend Bruce and Auction Direct USA.

barryescott / 3/12/2012

LOVED IT!

They are straightforward, i loved the website and the variety of selection they had.

creasmanjulene12 / 8/9/2011

great selection

The selection was great

jennabradyt / 8/3/2011

No Pressure

My favorite part was that Everything is done in-house, no pressure.

wendycopelandb / 8/2/2011

Manny

By far, it was the salesperson, Manny who helped me. He made himself available any day of the week. Very professional and efficient. He is the main reason I made my purchase. Hire more people like Manny Saint-Lot!

DawnPatterson / 7/27/2011

Sam was great!!

Sam was great to work with!!!! The website and flat screen TV streaming video in showroom.

iw6050078 / 7/25/2011

Great!

The prices were great! The sales people were very friendly!! Bill, Steve, and Tim were very helpful! I was able to get the car I wanted for a great price compared to other dealers. One thing I felt that you may improve on is the finance section! I felt like I spent too much time waiting for the paperwork to be prepared.

BRLGANTU2427 / 7/22/2011

Super Nice!!

My favorite part was the friendly atmosphere from going out to leaving. I was treated with great respect. Overall a great experience no complaints I would recommend Shawn Sutton to anyone. Super Nice Guys!! :)

Tramlein3 / 7/20/2011