Sam Swope Auto Group / New Albany, Indiana

Rating: ★★

New Car Dealers, Automobile Body Repairing & Painting

Address: 2000 Plantside Dr, New-Albany

Postal code: 40299

Phone: (502) 499-3700

Residential & Commercial Replacement Glass - Serving All Of Michiana

Serving All Of Michiana - **Residential Glass**: Residential Glass Replacement & Repairs - Over 35 Years Experience - Insurance Work Accepted - Action Glass will repair or replace any type of residential glass. We offer 24-hour emergency board-up at your service. Please give us the opportunity to show you we can meet your needs. Customer satisfaction is our number one priority. **Replacement Glass**: Doors - Patio Doors - Table Tops - Shower Enclosures - European Design - Beveled Glass - Screen & Screen Repair. **Commercial Glass**: Commercial Glass Replacement & Repairs - Over 35 Years Experience - Storefronts - Entrance Doors - Desks - Showcases - Components - Screen & Screen Repair - Insurance Work Accepted - Action Glass will repair or replace any type of commercial glass. We offer 24-hour emergency board-up at your service. Mirrors: Action Glass will repair or replace any type of mirror.

Reviews:

BOLD FACED LIARS

these people are liars of the biggest order, and incompetent. They advertised a 2011 BMW 750i for $68,000 with a little over 3,000 miles. I called from PA to inquire and was told the car was in pristine condition and therefore they would not negotiate on the price. After thinking about it, I wrote to the salesman, Jeffrey Bricker, and told him I was interested but I wanted to avoid any surprises when the car arr... view moreived in Philadelphia, and would he please confirm in writing that the car was flawless both inside and out. The word ""flawless"" is a little hard to misinterpret, don`t you think? It means perfect. Without flaw. Inside and out. Jeff wrote back that indeed the car had no issues and told me they would also have the car detailed before sending it to me. When you buy a $68,000 car without looking at it in person, you have to trust the dealer. The alternative is to take an entire day to fly down, inspect the car, and fly back. I figured I could trust these guys to give me an honest report on a car that I was going to see in a few days. I mean, what kind of scumbag would tell you direct lies that you would obviously be seeing as soon as the car rolled off the truck? Oh, that would be Jeffrey Bricker and the other scumbag, the General Manager at Sam Swope BMW. First of all, the car had almost 6,000 miles on it, not the 3k+ miles advertised. There is an actual cut in the leather on the center console. How does that even happen? More ruined leather on the back seat center armrest where someone stuffed hard plastic and then closed the armrest on it. That must have been in there for a while, because it came out when I opened the armrest for the first time (guess the detailer missed that). Even the transport people had noted scratches all over the front and back of the car because they didn`t want to be held responsible -- and Bricker had signed that form! Meaning he agreed there were scratches. And these weren`t just scratches. In the front, it looked like someone drove under the back end of a semi, because the metal was so creased. There were numerous other problem areas -- nine in all -- that my ""flawless"" 750 came with. After I calmed down, I wrote to Bricker and sent photos of each of the problems, asking that they pay for these issues to be corrected by the local BMW dealer. Bricker wrote back, saying any used car was going to have problems and this should be expected. ""Expected."" Well, when you tell me a car is flawless, no, I don`t EXPECT it to have ripped leather, and scratches and indentations all over it. They offered me $150 to have everything fixed. Have any of you ever tried to have ANYTHING done on a BMW for $150? You couldn`t get a good detail job for that...which brings me back to the detail job they promised me. Were the pair of dirty socks I found on the floor in the back somehow overlooked by the detailer? Were the long strands of women`s hair throughout the car part not visible during the detail job? How about that hard plastic that ruined the leather on the back armrest? And I guess the black fingerprints on the roof cloth were....yes, something I should have EXPECTED since I was buying a used car. Look, do yourself a favor and don`t even get involved with these liars and incompetents. I spoke to my attorney and she told me the laws about these kinds of things are vague. We could have pursued it, but the possibility was in the end we would not have been satisfied with the outcome. I have too much going on in my life to devote more time to these losers. I just hope enough people read this review and cost them a lot more than $150 through lost business.

steve k / 10/5/2011

Sam Swope Collison & Repair, 2000 Plantside Drive, Louisville, KY 40299-1922

I took my car to this shop ""Sam Swope"" for an estimate on a small scrape and 2 small dents. I was shocked to hear the estimate of $1250+ for the repair. Needless to say I took it to 2 other shops of similar ratings, using your system. 1 was for $407+ and the other was for $350. So I would not rate the company very favorably, probably a 1 or less. I think the estimator was trying to pull a ""fast one"".

newuser1 / 8/16/2006