Sun City Union / Sun City, Arizona

Rating: ★★

Auto Repair & Service, Automobile Parts & Supplies, Towing

Address: 10120 W Bell Rd, Sun-City

Postal code: 85351

Phone: (623) 933-1182

Towing, Automobile Parts & Supplies, Auto Repair & Service, Automobile Accessories, Truck Service & Repair, Gas Stations, Automobile Diagnostic Service, Truck Wrecking

amex, discover, master card, visa

Pay at the Pump

Mon 06:30 AM-06:00 PM;Tue 06:30 AM-06:00 PM;Wed 06:30 AM-06:00 PM;Thu 06:30 AM-06:00 PM;Fri 06:30 AM-06:00 PM;Sat 07:00 AM-05:00 PM

(623) 428-1134

If I could give zero stars I would. Took my car here cause it was AAA recommended. Got a pretty good deal to fix my clutch/trans with no problems. Had a radiator issue, so I figured why not take it back since they weren`t bad before. They supposedly "fixed" it with a new radiator and thermostat...and somehow my car managed to get 43 miles put on it (which I soon found out they use customers cars as personal... view more transport vehicles for other customers) anyway, got my car back and it was worse then before. Overheating constantly. They diagnose a cracked engine block...a 8-10 thousand dollar repair. Go for a second opinion at the dealership and they inform me that the "mechanics" at this shop put orange coolant when my car takes green and turns my coolant system into peanut butter. Won`t own up to their errors, blow my heater core up, cause god knows what type of internal damage to my motor. Not to mention they didn`t even re install all the hardware for the radiator and left a pair of channel locks on my strut tower. These guys are grade A hacks. Don`t give these jokes the time of day. Can`t believe this place is even open. Must be all the naive Sun City residents.

airforce32 / 1/25/2013

Take your car somewhere else!! My girlfriend?ˆ™s car broke down on the way to the lake, so AAA towed us to this repair shop. We did know it was the alternator that was shot and possibly more, but when we were quoted $270 for just the part (not including labor) from O`Reilly, we knew we were about to get taken for a ride. They must have thought we had stupid written across our foreheads. We decided not to go with their... view more service and had the car towed home. We went to O`Reilly`s and got the part we needed for $170 "which was their most expensive" and did the work ourselves. Fortunately that was the only problem and the car was fixed for under $200. We can?ˆ™t help but wonder how much the total would have been for overpriced part markups and possibly work they never even did. Do yourself a big favor to your checkbook and stay away!!

ron.mortenson.90 / 10/2/2012

i went to them because my warrenty company kept sending me there. i had a front end problem and brakes. about $2,000 later and they sent it out about 5 times my brakes are still doing the samething and 2 bad alignments lter it ate up my very expensive tires and they still never fixed it. i would never do any type of business with this place.

ssstaci / 3/24/2012

Scott at Mike`s Sun City union-sinclair is a crook. I dare anyone to go this business with any kind of suspension, front end problems etc. and not be told that new tires are needed. Especially if you have out of state plates. AAA needs to be notified about this business and its practices. It should not be a top shop, it is at top scam. Please call me a I will tell you all of the details. 406-590-0671.

Douglasss / 1/14/2012

After experiencing some car troubles, I recently went to this shop based on recommendation from a friend. I found their staff to be very professional, their service to be top notch, and their prices to be very reasonable. I have since recommended them to varoius friends and neighbors based on my experience.

DSKGRP / 1/11/2012

This place is laughable!!!! They offered me a free estimate for car repair (in my case a second opinion) and promised they could offer a better price. They also promised I would be under no obligation. They did not call as promised and when they finally did the price was almost the same, yet they were elimating much of the first shops parts. WHAT??? Went to pick up my car and they tried to tell me I would have to com... view moree back 2 days later and then produced a $100 estimate bill. My car was missing the front piece and they claimed it could not be found and owner`s son verbally threatened both of us over the phone!! Saying he would come down to kick some a$$!!! Ragging and carrying on and telling me I could not take my vehicle until Monday. I immediately called the police as they were trying to use my car as a hostage. Sherriffs agreed! They stood by as protection while I took my car. Meanwhile, owner`s son showed up after the fact and tried to start trouble threatening my ex husband and I and trying to start a fight!!!!! STAY FAR AWAY from these crooks!!!!!! They take advantage of people and their money!!!! There are better places in the area for repairs...please don`t fall prey to these vultures!!!!!!! Unprofessional to where they are laughable...very sad!!!!!

botdffan / 1/9/2012

Here is my story : They offered me a free estimate for car repair (in my case a second opinion) and promised they could offer a better price. They also promised I would be under no obligation. They did not call as promised and when they finally did the price was almost the same, yet they were elimating much of the first shops parts. WHAT??? Went to pick up my car and they tried to tell me I would have to come back 2 ... view moredays later and then produced a $100 estimate bill. My car was missing the front piece and they claimed it could not be found and owner`s son verbally threatened both of us over the phone!! Saying he would come down to kick some a$$!!! Ragging and carrying on and telling me I could not take my vehicle until Monday. I immediately called the police as they were trying to use my car as a hostage. Sherriffs agreed! They stood by as protection while I took my car. Meanwhile, owner`s son showed up after the fact and tried to start trouble threatening my ex husband and I and trying to start a fight!!!!! STAY FAR AWAY from these crooks!!!!!! They take advantage of people and their money!!!! There are better places in the area for repairs...please don`t fall prey to these vultures!!!!!!! Unprofessional to where they are laughable...very sad!!!!!

Lovetheoneyourewith / 1/8/2012

This is a service station. However, the "service" seems to be limited to only those who need gasoline. Any semblence of "customer service" has long been lost at this business. I recently went in for some general repair and was rather disappointed with how the people working here treated their customers. The location suggests that they cater to an older crowd (Sun City) and they... view more are under the impression that the same line of BS works on all of their customers. It doesn`t! I was shuffled from one person to the next. Each was very pleasant and assured me that the repairs would be taken care of. After being told this and once the minor repairs were completed, they did not bother to check their work. Consequently, it had to be done a second time and only after many calls placed to pursue their progress after nearly 17 hours of inaction on their part. When I questioned their rates, I was told, "Hey...we`re all here to make money." As soon as I heard that, I knew that I was in the wrong place and that customer service would not be a priority. I have read other reviews about this company and I am convinced that after my experiences here, any positive reviews were authored by the employees in an effort to improve their public image. I will never advise people on what to do in terms of auto repair. However, I will share my experiences in the hopes that others don`t experience the same. The only reason that they acheived even one star rating is that this site demands at least that. Otherwise, it would have been a -1. With the sagging economy in place, remember consumers...you have options!

negative1rating / 12/16/2011

We took our car to Mike`s because they were the closest AAA approved mechanic to our home. We were amazed at how cheap their prices are, yet how excellent their service is. They can`t be beat in price, service and customer service. We plan to be customers of Mike`s for many years to come!

MJDuley / 10/8/2011

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