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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

World Car Of The Year down to its final four

Judges for the World Car of the Year Award have narrowed down the finalists to just four vehicles. Out of a total of 42 entries, only the Mercedes-Benz A-Class, Porsche Boxster/Cayman, Scion FR-S/Subaru BRZ/Toyota GT-86 and Volkswagen Golf remain standing. For Volkswagen, this marks the second consecutive year the company has had an entry among the finalists, and the fourth time since 2009. In order to qualify, a vehicle must be on sale on two continents during the span of time between January 1, 2013 and May 30, 2013. A panel of 66 journalists from 23 countries then vote on the finalists.
Three vehicles have made the cut for the last round of voting on the 2013 World Performance Car as well, with the Cayman/Boxster and FR-S/BRZ/GT-86 running against the Ferrari F12 Berlinetta. Meanwhile, the Renault Zoe, Tesla Model S and Volvo V60 Plug-In Hybrid are duking it out for the World Green Car Award. Finally, the World Car Design of the Year Award is up for grabs between the Aston Martin Vanquish, Jaguar F-Type, and the Mazda6. Check out the full press release below. Overall winners will be presented at the 2013 New York Auto Show.

2014 Volkswagen Golf GTD is our favorite oil-burning GTI

The 2014 Volkswagen Golf GTD has officially bowed at the 2013 Geneva Motor Show. Engineers managed to squeeze an additional 14 horsepower and 22 pound-feet of torque out of the familiar 2.0-liter turbodiesel four-cylinder engine, nudging total output to 184 hp and 280 lb-ft for 2014. The figures are good enough to earn the GTD the honor of being the most powerful diesel Golf in Volkswagen history. A start/stop system helps improve efficiency over the previous generation with the new model consuming 56 miles per gallon on the EU cycle. That's up from the 2013 model's 46 mpg. A six-speed manual transmission is standard equipment, though a six-speed dual-clutch gearbox is also available.
The GTD also offers buyers a few aesthetic tweaks to help separate the hatch from its less potent siblings. Those include a more aggressive front fascia, special badges and 17-inch alloy wheels. Expect to find the GTD in one of three exterior colors, including Tornado Red, Black and Pure White. Check out the quick press release below for more details.