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Online Find of the Day: Lexus-engined Mercedes pickup is a vintage hybrid

You have to love someone who gets incredibly committed to a very weird idea. What you see for sale here is a right-hand drive 1971 Mercedes-Benz 220D in South Africa, but this old Mercedes is now converted into a pickup, complete with bed cover, and there's big secret under the hood, too.
The pickup conversion appears well done based on seller Sedgefield Classic Cars' photos. Even the tonneau cover fits well. You could almost believe that this Mercedes lived its life as a Chevrolet El Camino-like pickup from the very beginning.
However, the rear-quarters conversion might not be the weirdest thing about this Mercedes. The original diesel is gone from the engine bay in favor of a Lexus V8. It seems really odd to pop the hood and find a Japanese mill in this German car, but the photos make it look like a fairly well performed swap. So, bravo to the crazy thinking. According to the seller speaking to Autoblog by email, "as far as we can establish, this was done a few years ago, with all Lexus components."

Lexus to display turbocharged LF-NX Concept at Tokyo Motor Show

Concept cars typically have a short lifespan. They debut at a major international auto show, then make the rounds of the lesser local shows, and that's pretty much it. They might be loaned out for test drives or put on display in a museum, but by and large they've had their fifteen minutes of fame by that point. That said, Japan's automakers have found a way to keep these show cars going and keep them in the news. They're modifying them and giving them a fresh lease on life.
That's what Subaru is doing with the Viziv concept for the upcoming Tokyo Motor Show, and what Lexus is doing as well with the LF-NX concept. Having already unveiled the crossover concept at the Frankfurt Motor Show, Lexus is fitting the LF-NX with a new 2.0-liter turbo engine. (But then, as far as we could tell, Lexus never revealed engine specs for the concept in the first place.)
To go with the turbo engine, Lexus has also fitted the concept with a new front splitter, but otherwise it's the same - and even appears to be wearing the same liquid-metal paint, unlike the LF-LC concept that got repainted from red to blue when its limelight was starting to fade.

Satisfaction with dealer service rises, Lexus and GMC are tops

During the economic downturn, many car dealerships counteracted their slowing income by focusing on things that would set them apart from competition - things like the quality of customer service they provide. When the economy picked up and more sales and service followed, many also first invested those funds back into the business, improving their dealership facilities and service centers.
It looks like those investments are paying off, as J.D. Power and Associates' latest Customer Service Index Study shows that overall consumer satisfaction with dealer service has increased to 797 (on a 1,000-point scale), up from 787 in 2012 and 29 points higher than the score in 2011. The study also finds that people are more satisfied with the service they get at dealerships compared to independent service providers, despite the much higher average out-of-pocket cost per visit ($118 vs. $44).
Note, however, that this study only looks at how people are treated by a dealer's service department during the first three years of ownership (the survey is based on responses from 91,000 owners and lessees of 2008 to 2012 model year vehicles), so we're talking about the experience had when bringing a car in for repair or maintenance work, most likely under warranty. In fact, maintenance work is increasing in share and accounted for 77 percent of service visits (up from 72 percent in 2012 and 63 percent in 2011). This helps explain why customer satisfaction has also risen, since a properly maintained car is one that's less likely to require a dealer visit for an unexpected repair.