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Jaguar demanding customer data from reluctant dealers

Nearly every major business is collecting consumer data these days, and keeping that data secure has come to the forefront of many customer's minds. Jaguar Land Rover North America's decision to begin requesting more customer info from its dealer network appears unfortunately timed, however. If it had come a few years ago, it might have been ignored, but in today's climate of heightened awareness, a few dealers are pushing back. To put the showrooms in an even tougher position, JLR NA is threatening to deny quarterly incentives if they do not turn over the customer data, according to Automotive News.
JLR NA instated the nationwide plan, which it calls Single View CRM, on February 7, but according to Stuart Schorr, Jaguar Land Rover North America Vice President of Communications, the automaker has been negotiating with its dealers to institute the new program for over a year. Schorr tells Autoblog that no financial information is being shared, noting that such data is limited to customer details, including things like what vehicles they own and whether they have any pending service. The initiative is meant to "improve customers' and owners' engagement with the brand," he said. Also, the company is not accessing dealer data itself; instead showrooms are asked to enter the info into JLR's database.

Jaguar says F-Type sales off to flying start

As we noted in our recent first drive, Jaguar's luscious new F-Type roadster is a bit of a tweener in both size and cost, lining up in between rival Porsche's Boxster and 911. That one-for-two-segment strategy is showing early signs of paying off, with Automotive News reporting that half of the car's 2014 production allotment is already sold. We're not talking huge numbers - sports cars in this segment only "have a global annual volume of about 75,000 units and a market share of 0.1 percent," notes Jaguar brand director Adrian Hallmark. Yet the company figures the F-Type will work out to about 15 to 20 percent of its total volume of around 60,000 units.
From where we sit, this is all very encouraging news, but it's way too early to call the F-Type a smash hit. The sports car segment is known for its fickleness and its front-loaded sales curve, so the real measure of success will be how it fares over the next few years after early adopters get their cars. Jaguar will have to work to keep the F-Type fresh with new variants, and we hear it's prepared to do just that. The British luxury marque hasn't confirmed a hardtop coupe variant yet, but patent images and spy shots suggest one is on the way shortly, and it ought to extend the model's appeal greatly. A four-cylinder option and a manual transmission have also been rumored, and presumably Jaguar will eventually launch higher-performance R and R-S variants as it has done with various model lines, including its other sporty two door, the XK grand tourer.

Jaguar XE hits the 'Ring wearing swirly camo

Jaguar is happy to show off its new XE sedan on its social media sites, but when testing at the Nürburgring, it's a very different story. These spy shots show the new model in camouflage to make it much harder to discern, but there are still some intriguing details to pick out.
These photos give us a really good look at the XE's quirky rear end. The sedan has a super short trunk that almost fools you into thinking its a notchback, but the top edge of the trunk is clearly visible. It's a somewhat odd-looking design with the rear glass running underneath the roof's overhang to create an integrated spoiler. Despite the camo, the front end is the same as ever with a blunt edge and sharp headlights. Jag certainly isn't afraid to try something a little different compared to the XE's competitors, notably the BMW 3 Series and Audi A4.
Some technical details about the XE are already established. This 3 Series-fighter is slated to go on sale in foreign markets in 2015 and in the US in 2016. We know that it ride's on Jag's new aluminum platform that also underpins the C-X17 crossover concept, and power comes from a pair of 2.0-liter turbocharged four-cylinder engines, available in petrol- or diesel-fueled configurations.