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Cadillac to augment dealers with 700 'boutique' stores

Johan de Nysschen is on a mission to revitalize Cadillac. Since taking over as chief executive of the American luxury brand, the former Audi and Infiniti exec has set about moving the brand's headquarters to New York, switched advertising firms, launched a completely new naming scheme for its model line, and has a whole raft of new products planned. And now he's working on changing how its dealer network operates. Speaking at both the Washington Auto Show and the NADA dealers' convention in San Francisco this week, de Nysschen has outlined a new plan for its US dealers. The network presently consists of over 900 stores – some 200 of which are stand-alone Cadillac dealers, with the remaining 700 attached to other GM brand showrooms. Contrary to earlier fears, de Nysschen notes that the dealer network is larger and covers more territory than those of import brands, and has no intention of cutting that number down. But he is asking those 700 mixed-brand dealers to create a new showroom experience for Cadillac customers. In this latest announcement, Cadillac refers to a new model of "boutique" showrooms that will encompass new technologies, higher-trained staff and luxury amenities to give those attached Cadillac showrooms a more unique feel. The plan includes installing "virtual showroom" systems that will allow potential customers to configure a new car using interactive displays and "potentially even holograms." The plan also calls for "new standards for compensation... with more precise alignment of local sales and potential for each dealer" in order to make sure that the requisite investment in the infrastructure and staff training are worthwhile for the dealers. Just what form these new systems will take, we don't know at this point. Nor are we sure why Cadillac isn't including its 200 stand-alone "flagship" dealers in the initiative. But we're sure we'll be finding out more about de Nysschen's plans on the dealer front in due course. Cadillac Discusses U.S. Dealer Network Development 2015-01-22 WASHINGTON, D.C. – As part of Cadillac's overall mission to expand and elevate within the premium automotive sector, the brand today outlined its strategy to upgrade its U.S. dealer network. Speaking at both the Washington, D.C. Auto Show today, and this weekend's annual National Auto Dealers Association convention in San Francisco, Cadillac President Johan de Nysschen will outline how the brand will target enhancements in the customer experience.

Alonso's Cadillac team wins 2019 24 Hours of Daytona

Two-time Formula One champion Fernando Alonso won the rain-shortened 24 Hours of Daytona, overhauling Felipe Nasr two laps from the eventual finish on Sunday. The Spaniard became only the third Formula One champion to win the race, joining Phil Hill (1964) and Mario Andretti (1972). "It's amazing," Alonso told NBCSN. "Just an amazing experience with this team, from the test and now the race –- a perfect execution of the race. "Very different conditions and we've been competitive in everything –- dry, wet, night and day. Really happy for the team and all the guys." Alonso, who retired from Formula One racing after the 2018 season, said the victory would rank very high among all his accomplishments. "To win this kind of endurance racing at iconic places like Daytona means a lot," he said. "With zero experience and background in endurance before (last year) it's quite a big thing." Already the winner of last year's 24 Hours of Le Mans, the 37-year-old Alonso will attempt to complete the Triple Crown of motorsports by capturing the Indy 500 in May. Driving the Wayne Taylor Cadillac DPI, Alonso took command of the race for keeps when Brazilian Nasr failed to navigate turn one and drove into deep water, losing a 1.5-second advantage. By the time Nasr had things under control, Alonso was 12 seconds ahead. Kamui Kobayashi, Jordan Taylor and Renger vanDer Zande teamed up with Alonso for the victory in his second try in the 24-hour race which was twice red-flagged because of rain and water on the track and was halted 10 minutes early. "With all the rain, I've never seen a race like this," Team Penske boss Roger Penske told NBCSN. Alexander Rossi was the only other driver to finish in the lead lap. He took third. Italian Alex Zanardi's return to endurance racing 17 years after he lost both legs in a horrific race wreck got off to a bad start 90 minutes into the race, At the beginning of his first stint driving, Zanardi encountered a problem with his steering wheel. The 52-year-old was using a special wheel with hand controls for the car, and the connecting pins were damaged when he attempted to connect it as the car was dropped from the jack. His No. 24 BMW Team RLL team finished 32nd overall and ninth in class. Full results. Related Video: Featured Gallery 24 Hours of Daytona 2019 View 20 Photos Motorsports Cadillac daytona

GM recalls 3.6 million vehicles for airbag-software problems

The Basics: General Motors is recalling 3.64 million vehicles across its lineup for an airbag-related issue. The recall covers the 2014-2015 Buick LaCrosse, Chevrolet SS, and Spark EV; 2014-2017 Chevrolet Corvette, Trax, Caprice PPV, Silverado 1500, Buick Encore, and GMC Sierra 1500; and 2015-2017 Chevrolet Tahoe, Suburban, Silverado HD, GMC Yukon, Yukon XL, Sierra HD, Cadillac Escalade, and Escalade ESV. The Problem: Affected vehicles have a sensing and diagnostic module that controls the airbags and seat-belt pretensioners. The software it uses has a defect that can prompt the module to run a diagnostic test under specific driving conditions, which will also deactivate the front airbags and pretensioners. This means that it would be possible for those safety systems to not activate in a crash, potentially leading to injury or death. Injuries/Deaths: General Motors began an investigation that led to the recall after a 2014 Silverado was involved in a crash in which the airbags did not deploy. No information was given as to injuries or deaths. The Fix: Owners can bring their vehicles to a local General Motors dealer where a software update will be installed to fix the issue. The fix will be free of charge. If you own one: General Motors will contact owners of affected cars, and owners can check whether their vehicles are affected by visiting entering their vehicle identification numbers at either the GM Owner Center website or the NHTSA website. Owners can then schedule a time to have the update installed. Related Video: