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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Buick Regal GS and troupe of basketball dribblers make great beats

The 166 videos posted by YouTube music video maestro Kurt Hugo Schneider have been watched almost half a billion times. When Coke wanted to do something musically inclined and a little different, it called KHS, and the result was the video Little Talks.
Buick appears to be the next blue chip in line, and KHS' melodic celebration of the 259-horsepower Regal GS is called Epic Basketball + Car Beat. In it, a red Regal sits at center court in Venice Beach, California while a cast of ridiculous dribblers make music with and around the sedan.
We'll let the music speak for itself, which it does quite well in the video below.

2015 Buick Verano offered with six-speed manual after all

Good news, boys and girls (well, at least those of you who still like shifting for yourselves). Buick got in touch with us to correct some information that it had mistakenly announced; namely, that the 2015 Verano will lose its optional six-speed manual transmission. Apparently, that announcement was incorrect, and the compact sedan will indeed continue to offer a manual option for 2015, despite what we're certain is a low take rate. Additionally, the Desert Dusk Metallic paint that was said to come as part of an Appearance Package is no longer part of the deal. With that out of the way, we now return you to your regularly scheduled automotive-obsessive broadcast...