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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Buick struggling to keep up with Encore demand

Buick is having a hard time keeping up with demand for its all-new Encore mini-CUV, according to a report from Automotive News. The stylish, lifted five-door went on sale in January, but dealers have reported that supplies have dwindled after the initial high demand, taking the proverbial "wind out of the sails."
General Motors admits that it underestimated demand for the diminutive Buick, which is built in Korea and sold as the Opel Mokka in Europe, where it's also seen success. Buick spokesperson Nick Richards told AN, "We increased production, so there have been a lot more landing within the last month."
Buick has done a booming business, though, even with its limited supply of Encores. With over 12,000 units sold in the first half of 2013, the small CUV is on pace to annihilate industry analysts' estimates, which predicted no more than 18,500 units in 2013. We're not entirely surprised. When we first drove the Encore late last year, Autoblog professed that we had no idea how sales would turn out, as the Encore wasn't really entering into an established segment. Even so, wefound a surprising amount to like in the Encore, enough that we "wouldn't bet against it" being a major success.

eBay Find of the Day: 1981 DeLorean with 570-hp twin-turbo Buick V6 [w/videos]

"Are you telling me that you built a time machine... out of a DeLorean?" So asked one Marty McFly of his mentor Dr. Emmett Brown, who replied: "The way I see it, if you're gonna build a time machine into a car, why not do it with some style?"
Doc Brown was right, of course: with an exotic mid-engine layout, gullwing doors and stainless steel body, the DeLorean DMC-12 sure looked the part. It just needed a little more juice. Well this one might not have 1.21 gigawatts of time-bending power - that'd be more than one and a half million horsepower - but it does have more than the 150 hp in the the standard 2.8-liter V6.
That's because this particular DeLorean has had its stock Peugeot Renault Volvo engine swapped out for a Buick-sourced, all-aluminum, 4.3-liter V6 from the Grand National. Dutteiller Performance didn't leave the engine in stock form, either: while they were swapping it out, they added a pair of turbochargers, new pistons, crank, cams and much, much more.