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Volvo leads and Mini fails in JD Power's Tech Experience Index

New cars are basically rolling computers. Everything from the engine to the infotainment runs on a series of ones and zeros, and a lot of that technology requires input from the driver. So it's no surprise that JD Power has a study designed specifically to discern which bits of tech drivers love and which bits they loathe. "New technology continues to be a primary factor in the vehicle purchase decision," says JD Power's Kristin Kolodge, executive director of driver interaction & human machine interface research. "However, it’s critical for automakers to offer features that owners find intuitive and reliable. The user experience plays a major role in whether an owner will use the technology on a regular basis or abandon it and feel like they wasted their money." The J.D. Power 2020 U.S. Tech Experience Index (TXI) Study found that Volvo owners are happiest with the technology packed inside their vehicles, followed by BMW and Cadillac, all brands that JD Power classifies as premium. The highest-rated mainstream brand is Hyundai, followed by Subaru and Kia. As was the case with the organization's Initial Quality and APEAL studies, Tesla's numbers aren't officially included because they are the only automaker that has not granted JD Power approval to contact its owners in states that require it. Tesla's projected score of 593 would have put it in second place, right behind Volvo's score of 617. The lowest-ranked brand in the TXI Study is Mini, with Porsche right behind. Diving a little bit deeper, JD Power's findings suggest that the technologies new car buyers care most about are related to helping them see their surroundings better. Camera systems, including rear-view mirror cameras and ground-view cameras, scored highest in five of the six satisfaction attributes measured in the study. The technology that owners could really do without? Gesture controls. Owners who answered JD Power's survey say they don't use gesture controls much at all after initially trying them, and they don't really care if their next vehicle has them. We have to wonder if those responses might be what kept BMW out of the top spot. The TXI Study also found that owners are split on automated driving helpers, like lane-keeping assist and automatic emergency braking. JD Power suggests that owners may need more training on those systems before they learn to trust them. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences.

Baby Ford Ranger and electrified Dodge Challenger? | Autoblog Podcast #569

In this week's Autoblog Podcast, Editor-in-Chief Greg Migliore is joined by Green Editor John Beltz Snyder. They address a couple interesting news topics, including an upcoming Ford pickup that's smaller than the Ranger, as well as a future electrified Dodge Challenger. They also opine about the new Honda Urban EV prototype that's scheduled to debut at the Geneva Motor Show. Then they talk about the cars they've been driving, including the new Subaru Crosstrek Hybrid, Volvo V60 and Audi A6. Finally, they take a question from Autoblog's recent Reddit AMA to help spend a Redditor's money. Autoblog Podcast #569 Get The Podcast iTunes – Subscribe to the Autoblog Podcast in iTunes RSS – Add the Autoblog Podcast feed to your RSS aggregator MP3 – Download the MP3 directly Rundown Ford Focus-based pickup Electrified Dodge Challenger Honda Urban EV Cars we've been driving 2019 Subaru Crosstrek Hybrid 2019 Volvo V60 2019 Audi A6 Spend My Money Feedback Email – Podcast@Autoblog.com Review the show on iTunes Related Video: Green Podcasts Audi Dodge Ford Honda Subaru Volvo Truck Coupe Crossover Hatchback Wagon Electric Hybrid Performance

2023 Volvo S60 and V60 get small updates

The Volvo S60 sedan and V60 wagon have been updated for the 2023 model year, their mid-life refresh. We don't know the specifics of how our U.S.-market models will be updated, a Volvo spokesperson telling Car and Driver that information comes this spring. We can look to Europe for the broad strokes, however, and it appears we won't have to look too long nor too hard. The S60 sedan hasn't changed in front, whereas the V60 gets a revised lower front fascia with slightly wider intakes accented by blades of chrome garnish, and a center intake that's a wee bit taller than on the current model. In back, both cars hide their tailpipes. There will be at least one new wheel option as well, six-spoke jobs cribbing from the aero rims designed for the XC40 Recharge. And that's all we have to say about that.  Inside, Google's Android Automotive infotainment software continues its propagation throughout the Volvo lineup, bringing the same functionality to the 9-inch display that we've sampled in a few other Swedish offerings so far.   We only get the 2.0-liter turbocharged four-cylinder engine in the United States, aided by 48-volt mild-hybrid (an update for 2022) or plug-in-hybrid electrical assistance depending on trim for the S60, while the V60 wagon — not the lifted V60 Cross Country — is only sold as the Recharge Polestar Engineered in the United States. Don't expect any deviations on the ICE side, but the PHEV trims benefit from a larger battery and more powerful motor.  In Europe, the B3 and B4 trims will enjoy a new seven-speed dual-clutch. We don't expect that gearbox to be headed our way. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. What makes the Volvo V60 Cross Country a Cross Country | Autoblog