1999 Volkswagen Jetta Gl Sedan 4-door 2.0l on 2040-cars

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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Translogic 171: EV West Karmann Ghia Electric Conversion

Translogic checks out EV West, one of the world leaders in electric vehicle conversions. Host Jonathon Buckley interviews EV West owner Michael Bream and test drives a converted 1969 Volkswagen Karmann Ghia. What drives EV West to electrify classic cars may surprise some. "We're not doing this because we're the hardcore environmentalists or we're trying to save the earth," says Bream. "If we can't at least double your horsepower and torque, we won't touch the car." In fact, EV West brings a race-tested performance pedigree to back up those boasts. The company competed in the electric class at Pikes Peak, has run through the desert at Baja, and in general has successfully proved that battery-electric vehicles can compete at a high level. Have an RSS feed? Click here to add Translogic. Follow Translogic on Twitter and Facebook. Click here to learn more about our host, Jonathon Buckley. Green Volkswagen Electric Translogic Videos electric conversion ev west

Senators want civil, criminal actions against VW

With the Department of Justice just beginning its investigation into Volkswagen's emissions evading diesels, Senators Richard Blumenthal and Amy Klobuchar are pushing for the automaker to be prosecuted to the fullest extent of the law both civilly and criminally. In a letter to Attorney General Loretta Lynch, they press the agency to make its scrutiny "thorough but expeditious." The politicians allege that VW misled people while pumping huge amounts of pollution into the air. The Senators believe that all the information about VW's actions needs to make it to the public eye, and the DOJ must have a strong response to the automaker breaking the law. "Officials at Volkswagen should be granted no get out of jail free card, and the Department should accept no plea agreement with Volkswagen that does not ensure any and all information regarding criminal acts by high level officials is provided to the Department," they write. Senator Blumenthal is no stranger for championing changes in the auto industry as of late. He was an advocate for the General Motors Ignition Switch Compensation Fund and pushed for a similar organization for Takata airbag victims. He has also been a staunch supporter for greater automotive cyber security. Blumenthal, Klobuchar: Department of Justice Should Take Strong Civil and Criminal Actions Against Volkswagen for Any Violations Monday, September 28, 2015 Condemns Volkswagen's actions that misled hundreds of thousands of consumers and resulted in tens of thousands of tons of additional pollution emissions Calls for thorough but expeditious investigation (Washingtion, DC) – U.S. Senator Richard Blumenthal (D-CT) and U.S Senator Amy Klobuchar (D-MN) today urged the U.S. Department of Justice (DOJ) to take strong civil and criminal actions against Volkswagen for any violations following the German carmaker's actions that misled hundreds of thousands of American consumers and resulted in tens of thousands of tons of additional pollution emissions. In a letter to Attorney General Loretta Lynch, the senators called for a "thorough but expeditious" investigation. "Officials at Volkswagen should be granted no get out of jail free card, and the Department should accept no plea agreement with Volkswagen that does not ensure any and all information regarding criminal acts by high level officials is provided to the Department," wrote Blumenthal and Klobuchar. "The U.S.