2022 Subaru Outback Limited on 2040-cars

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2016 Subaru Outback, Legacy recalled for driveshaft problem

The Basics: Subaru is recalling 3,251 examples of the 2016 Legacy built between Oct. 24, 2015, and Nov. 16 2015, and the 2016 Outback manufactured between Oct. 24, 2015, and Nov. 17, 2015. The Problem: The driveshaft could separate from the rear differential because the securing nuts aren't tight enough. If this happens, the driveshaft could hit the gas tank, leading to a fuel leak. Injuries/Deaths: Subaru spokesperson Michael McHale confirms to Autoblog there are no reports of accidents, injuries, or fires. The fix: Subaru dealers will inspect the nuts and tighten or replace them as necessary. If you own one: Subaru expected the recall to begin on December 10, so owners should receive notification very soon. Related Video: RECALL Subject : Drive Shaft May Detach From Differential Report Receipt Date: NOV 24, 2015 NHTSA Campaign Number: 15V794000 Component(s): POWER TRAIN Potential Number of Units Affected: 3,251 All Products Associated with this Recall Vehicle Make Model Model Year(s) SUBARU LEGACY 2016 SUBARU OUTBACK 2016 Details Manufacturer: Subaru of America, Inc. SUMMARY: Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential. CONSEQUENCE: If the drive shaft detaches from the rear differential, it may strike the fuel tank and result in a fuel leak, increasing the risk of a fire. REMEDY: Subaru has notified owners, and dealers will inspect the fastening nuts, and tighten or replace them, as necessary, free of charge. The recall began on December 10, 2015. Owners may contact Subaru customer service at 1-856-488-8500. Subaru's number for this recall is WQV-57. NOTES: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Car owners getting more irritated with their repair experiences, study says

The J.D. Power U.S. Customer Service Index Study (CSI) is a barometer of a vehicle owner's happiness with the service experience. While it wasn't all bad in the 2023 study, the overall owner satisfaction score dropped. This year's tally of 846 out of 1,000 is two points down from 2022, the 43-year-old study's first decline in more than 28 years, and one point down from 2021. However, the overall score remains well up from the pre-pandemic scores of 821 in 2018 and 837 in 2020. The study claims the stumbling block is the horde of BEV launches. The flood into the new energy space has created a recall rate among EVs that's more than double the rate for ICE vehicles. Furthermore, dealership service department knowledge of EVs isn't on par with internal combustion engine expertise, leaving EV owners less satisfied with service advisors compared to ICE owners. Chris Sutton, VP of automotive retail at J.D. Power, said, "As training programs for service advisors and technicians evolve, EV service quality and customer experience must address both the vehicle and the unique customer needs. The EV segment has the potential to spur massive convenience improvements in how customers service their vehicles — but weÂ’re not seeing the benefits yet." Matters are slightly worse for all owners, though, with labor and parts shortages contributing to longer wait times for service appointments. The CSI study surveys owners and lessees of one- to three-year-old vehicles to gauge their happiness with service at franchised dealer or aftermarket service facilities for maintenance or repair work. The criteria in order of importance are service quality (32%); service advisor (19%); vehicle pick-up (19%); service facility (15%); and service initiation (15%). Lexus retains the top spot for luxury brands, giving it three wins in four years. The Japanese automaker won in 2020 as well, its run interrupted by Porsche in 2021. Cadillac, Infiniti and Acura complete the luxury top 5.  For mass-market cars, Mitsubishi wins again after a victory in 2021 and falling to fourth last year. It's followed by Mazda, Buick, Subaru and Mini.  Considering the different service needs and service experience of different body styles, the study has broken results out by segment for the first time. Lexus earned a second victory thanks to winning the premium SUV segment, and Mitsubishi earned a second victory by winning the mass-market SUV/minivan category.

Custom cabinetry gives this Subaru Outback camper cred

Where there's space, there's wood to make it more functional. At least, that seems to be the ethos at customization shop Solid Wood Worx. The Huntington Beach, Calif.-based company has turned vehicles such as the Ram ProMaster, Nissan XTerra, Toyota 4Runner, and Ford F-250 into small, livable mobile homes. The most recent project is a Subaru Outback, which uses a unique series of cabinets to meet a fairly complex checklist of asks.  Noticed by Motor1, the Outback belongs to an adventurer named Sean who is setting out on a six-month climbing trip. She reached out to Brian, a woodworker and former cabinet builder, at Solid Wood Worx with her vision of the Outback as a sleep-in camper. She wanted a flat place where she and her 80-pound dog could sleep, a slide-out kitchen with stove and fridge, storage for climbing gear, storage for clothes, and a designated space for a water supply. Possibly the biggest ask was an integrated solar panel with a battery and inverter for off-the-grid living. Brian made it all work.  With the solar panel and spare tire hitched to the Thule roof rack and out of the way, Brian built an interior platform that stretched from the rear hatch to the back of the front seats. Since this eliminated any use of the rear seats, they were taken out. The platform itself has built-in drawers, and the upper portion is split into two functional spaces. The right side has just enough room to fit a small mattress, but Sean looks small, so it should work perfectly. Beneath the bed is the sliding drawer that stows the camp stove. On the left side is a massive amount of storage that doubles as secondary kitchen prep space. On top of that is a small fridge that opens on top like a cooler.  With the kitchen area in its "out" position, a secondary panel opens up to the space where the spare tire used to be. Inside that, Brian's team fitted the wiring, fuses and equipment for the solar panel's battery storage. For this project, Brian used a 100 amp-hour battery and a 100-watt solar kit from Renogy. That power feeds an inverter, a few USB plugs, and the small fridge. Looking through the rear passenger door, there are even more storage spaces for things such as clothes, bedding, shoes, and a laptop. The water tank slides in behind the front seat.  In most of his builds, Brian uses three-quarter-inch nine-ply pine plywood that he gets from Home Depot. It costs roughly $35 for a 4x8 sheet, and each piece weighs about 60 pounds.