2011 Subaru Legacy 3.6r Limited Sedan 4-door 3.6l on 2040-cars

Auto blog

Subaru suing CA dealership for alleged false customer surveys

Whenever you buy a new car from a dealer these days or sometimes even go in for service, you can expect to fill out a customer satisfaction survey at some point down the road. The responses are actually quite important to showrooms because automakers require the businesses to keep things at a certain level or face penalties. However, a Subaru dealer allegedly found a way to game that system, at least briefly, and now the Subaru of America has filed a lawsuit in US District Court for breach of contract. South Coast Subaru in Costa Mesa, CA, reportedly falsified 224 customer satisfaction questionnaires in 2014, according to Automotive News. The scheme wasn't that hard to figure out, though. All of the faked surveys were allegedly submitted through the IP address of an Acura showroom managed by the same dealer. Under normal circumstances when someone buys a Subaru, the dealer is supposed to collect the customer's email address and submit it to the automaker. However, South Coast allegedly presented false addresses, and then managers had employees fill the forms out during lunch. Subaru claimed in the suit that by doing this the dealer harmed the company's product reputation and its goodwill among customers. "Defendants prevented Subaru from discovering the actual customer satisfaction level of Subaru retail customers at South Coast Subaru by providing sham customer surveys to [Subaru]," the complaint said, according to Automotive News. Related Video:

2019 Subaru Forester Long-Term Update | A (mostly) trouble-free 12,000 miles

Our long-term 2019 Subaru Forester has been a real workhorse in our fleet from the time we took delivery late last year. We’ve managed to rack up over 12,000 miles in the first five months — itÂ’s been east and west of Michigan so far, but nowhere further than a dayÂ’s drive away. WeÂ’ll take it on a longer road trip soon. Since Subaru calls for 6,000-mile service intervals, our local Subaru dealer just finished up the second service call on the crossover. Both services have housed mini-events on top of the scheduled work. Subaru changed the oil, replaced the oil filter, rotated the tires and performed a multi-point inspection on both occasions. However, the first service also involved a windshield replacement. Days before our appointment with Subaru, one editor met with a rather large stone that was kicked up on the highway. This caused a large chip in the windshield that quickly developed into a crack meandering across the passenger side of the glass. After the new glass was installed, the Subaru techs had to recalibrate its Eyesight technology so the adaptive cruise control and lane-keeping tech would work correctly. It wasnÂ’t cheap — Subaru charges $250 for an Eyesight calibration after a new windshield is put in. The second visit called for everything else, plus a new cabin air filter. There was a little more to the second visit than what we had planned for, though. Just a week or so prior to taking it in, the driver door window switches quit working. None of the four window switches functioned. This lasted for a few days, but it miraculously fixed itself just before our appointment with Subaru. But we noted the issue to the Subaru dealer. The techs couldnÂ’t find anything amiss after disassembling it, and they sent us on our way. As of this writing, the windows are still functioning without issue. WeÂ’re keeping a close eye on them. Other than the head-scratching window problem, our Forester has performed admirably. We havenÂ’t noticed any egregious squeaks or rattles developing yet, and the 2.5-liter flat-four continues to hum along to its rather loud and thumpy beat.  Our winter tires and gold Sparco wheels have been getting attention around Michigan, too. Compliments are lobbed our way at gas stations, and one individual even asked us if we were selling. The ForesterÂ’s exterior design isnÂ’t as interesting as it used to be, but adding gold wheels to the equation has upped the cool factor tremendously.

2014 Subaru WRX and STI pricing announced

As the sun prepares to set on the third-generation Subaru WRX, Subaru has released the pricing for the 2014 WRX and WRX STI. With redesigned versions of both cars due out next year, prices for the current car have risen by just $200 across the entire 2014 lineup resulting in new starting MSRPs of $25,995 for the WRX and $34,495 for the more powerful WRX STI (*not including destination).
The destination charge has also crept up for the 2014 WRX and WRX STI models climbing slightly from $770 to $795. A final pricing adjustment for this bodystyle's send-off year is that the optional navigation system went from $1,000 in 2013 up to $1,100 for 2014. Scroll down for the full model pricing breakdown, and keep a lookout for the all-new 2015 WRX and WRX STI, which we'd expect to see in production form in the coming months.
*Note: WRX STI (above) and WRX (below) are pictured here in the 2013 Special Edition trim.