2004 Subaru Forester! Clean Carfax! One Owner! No Reserve! on 2040-cars

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Car owners getting more irritated with their repair experiences, study says

The J.D. Power U.S. Customer Service Index Study (CSI) is a barometer of a vehicle owner's happiness with the service experience. While it wasn't all bad in the 2023 study, the overall owner satisfaction score dropped. This year's tally of 846 out of 1,000 is two points down from 2022, the 43-year-old study's first decline in more than 28 years, and one point down from 2021. However, the overall score remains well up from the pre-pandemic scores of 821 in 2018 and 837 in 2020. The study claims the stumbling block is the horde of BEV launches. The flood into the new energy space has created a recall rate among EVs that's more than double the rate for ICE vehicles. Furthermore, dealership service department knowledge of EVs isn't on par with internal combustion engine expertise, leaving EV owners less satisfied with service advisors compared to ICE owners. Chris Sutton, VP of automotive retail at J.D. Power, said, "As training programs for service advisors and technicians evolve, EV service quality and customer experience must address both the vehicle and the unique customer needs. The EV segment has the potential to spur massive convenience improvements in how customers service their vehicles — but weÂ’re not seeing the benefits yet." Matters are slightly worse for all owners, though, with labor and parts shortages contributing to longer wait times for service appointments. The CSI study surveys owners and lessees of one- to three-year-old vehicles to gauge their happiness with service at franchised dealer or aftermarket service facilities for maintenance or repair work. The criteria in order of importance are service quality (32%); service advisor (19%); vehicle pick-up (19%); service facility (15%); and service initiation (15%). Lexus retains the top spot for luxury brands, giving it three wins in four years. The Japanese automaker won in 2020 as well, its run interrupted by Porsche in 2021. Cadillac, Infiniti and Acura complete the luxury top 5.  For mass-market cars, Mitsubishi wins again after a victory in 2021 and falling to fourth last year. It's followed by Mazda, Buick, Subaru and Mini.  Considering the different service needs and service experience of different body styles, the study has broken results out by segment for the first time. Lexus earned a second victory thanks to winning the premium SUV segment, and Mitsubishi earned a second victory by winning the mass-market SUV/minivan category.

Junkyard Gem: 1996 Subaru SVX LSi

Even as Subaru nailed down its position as the world's top maker of sensible all-wheel-drive cars, the company was willing to take a chance with a big, expensive sporty car with science-fiction looks. That car was the SVX, built for the 1992 through 1996 model years. Here's a final-model-year SVX, spotted in a Denver-area self-service wrecking yard. Because I live in Colorado, where just about everyone— myself included— owns at least one Subaru, discarded SVXs aren't so rare in my local wrecking yards. Before today's car, I have photographed this '92, this '93, this '95, and this '96. Unlike their XT and XT6 predecessors, the SVX had no manual transmission option; its big 3.3-liter boxer six engine made too much power for the three-pedal hardware Subaru had on hand. Those four-speed automatics were quite failure-prone, but this car's career was cut short by an ordinary wreck and not a bad slushbox. Subaru didn't make another engine this big until more than a decade later, with the 3.6 in the Tribeca. In 1996, this naturally-aspirated H6 was rated at 230 horsepower. Front-wheel-drive SVXs were available for a few years in the United States, but all of the '96s had all-wheel-drive. With all the horror stories about the transmission failures in these cars, 151,311 miles counts as an impressive mileage figure on an SVX. This car's owner or owners took good care of it. Well-cared-for older cars in wrecking yards often have the original owner's manual inside. Sometimes they even have the original window sticker stashed in the glovebox. This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. The Alcyone SVX (as it was known in its Japanese homeland) featured this dreamlike TV commercial featuring a cover of Hedy West's 500 Miles. Featured Gallery Junked 1996 Subaru SVX View 19 Photos Auto News Subaru Coupe Luxury Performance Classics subaru svx

Sunday Drive: Subaru Ascends up to the hottest market segment in America

Utility vehicles – in other words, crossovers and SUVs – are so hot right now. Two of our top stories from last week revolve around the utilitarian vehicle, but besides their jacked-up, five-door bodystyles, they couldn't be more different. The 2019 Subaru Ascent is headed into an extremely crowded and competitive segment, where it'll have to go up against industry stalwarts like the Toyota Highlander and Honda Pilot, not to mention upstart contenders like the Volkswagen Atlas. The Mercedes-AMG G63, on the other hand, has very little competition – there simply aren't very many ultra-luxurious, off-road-ready SUVs in the world vying to attract the dollars of the wellest-to-do customers across these United States. Moving on from crossovers and SUVs, our readers remain attracted to classic front-engine, rear-wheel-drive sportscars. The Toyota Supra's upcoming rebirth earns two places on our list of stories worth highlighting from the week that was; one with leaked information from a Japanese magazine, and another with rumors indicating that maybe we shouldn't be quite so excited. And finally, there's the strange case of the long-lost 2009 Chevy Corvette Z06 that one lucky individual happened to find squirreled away in a storage container with just 720 original miles. A high-horsepower head scratcher if we've ever seen one. As always, stay tuned to Autoblog this week for all the latest automotive news that's fit to print. 2019 Subaru Ascent vs Honda Pilot vs Toyota Highlander: How they compare on paper 2019 Mercedes-AMG G63 set to bare its 577-horsepower heart in Geneva Toyota Supra leaks in Japanese magazine ahead of Geneva debut Toyota Supra to be little more than a rebodied BMW Z4? Forgotten 720-mile 2009 Corvette Z06 emerges from storage Chevrolet Mercedes-Benz Subaru Toyota Coupe Crossover SUV Luxury Off-Road Vehicles Performance barn find sunday drive subaru ascent mercedes-amg g63