1997 Subaru Legacy Outback Limited Wagon All Wheel Drive No Reserve ! on 2040-cars

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2020 Subaru Outback teased, will be all-new at the New York Auto Show

The 2020 Subaru Outback is officially confirmed for a debut at the New York International Auto Show, and Subaru says it's going to be "all-new." That's all the official information we have to go on at this point, but Subaru released a teaser photo to give us a glimpse of the tall, rugged wagon before the reveal on April 17. We can tell a few differences just from the photo here. The lower bumper surround and foglight design is more compact than the big round lights that sit down there currently. Subaru has changed the side mirror design, adding a bit of flair with chrome on this model. It's tough to tell what the headlight design will look like, but it's certainly a different shape and size than the current units that stretch back further into the fenders. There's even more black plastic cladding on the car now, too. Subaru had plenty of the stuff going up and down the Outback before, but the wheel arch molding was optional. It's unclear whether it's going to remain that way or be the only way it comes now. One small thing we noticed was the location of the "Outback" designation in the body cladding — it moved from being under the front door to under the rear door. Subaru appears to be offering a new black wheel option that we see on this car, as well. The Outback last received a significant update for the 2018 model year. That car was also revealed at NYIAS, but it was a relatively minor update compared to what's coming. We'll expect to see a lot of the same features as what was revealed in the new 2020 Legacy at the Chicago Auto Show earlier this year. That car went way upscale with its interior design, moved to Subaru's Global Platform, dropped the flat six for a turbo flat-four and features a massive 11.6-inch touchscreen. It's no surprise we're seeing the new Outback so soon after the Legacy update, as Subaru has traditionally updated the two vehicles this way.

What we're driving this winter and why you need snow tires | Autoblog Podcast #496

On this episode, Mike Austin and David Gluckman talk about what they've been driving lately and answer some Spend My Money requests from listeners looking for advice on everything from sports cars to seven-seat SUVs. Plus we talk winter tires with an expert from Michelin's testing team. The rundown is below. Remember, if you have a car-related question you'd like us to answer or you want buying advice of your very own, send a message or a voice memo to podcast at autoblog dot com. (If you record audio of a question with your phone and get it to us, you could hear your very own voice on the podcast. Neat, right?) And please send trivia questions! You'll get the honor of stumping your fellow listeners, and we'll thank you too. Autoblog Podcast #496 Topics and stories we mention 2017 Subaru BRZ 2017 Mitsubishi Outlander GT 2018 Lexus LC 500 Used cars! Rundown Intro - 00:00 What we're driving - 04:26 Michelin winter tire interview - 25:14 Spend My Money - 44:33 Total Duration: 1:18:57 Get The Podcast iTunes – Subscribe to the Autoblog Podcast in iTunes RSS – Add the Autoblog Podcast feed to your RSS aggregator MP3 – Download the MP3 directly Feedback Email – Podcast at Autoblog dot com Review the show on iTunes Podcasts Lexus Mitsubishi Subaru SUV snow tires

Car owners getting more irritated with their repair experiences, study says

The J.D. Power U.S. Customer Service Index Study (CSI) is a barometer of a vehicle owner's happiness with the service experience. While it wasn't all bad in the 2023 study, the overall owner satisfaction score dropped. This year's tally of 846 out of 1,000 is two points down from 2022, the 43-year-old study's first decline in more than 28 years, and one point down from 2021. However, the overall score remains well up from the pre-pandemic scores of 821 in 2018 and 837 in 2020. The study claims the stumbling block is the horde of BEV launches. The flood into the new energy space has created a recall rate among EVs that's more than double the rate for ICE vehicles. Furthermore, dealership service department knowledge of EVs isn't on par with internal combustion engine expertise, leaving EV owners less satisfied with service advisors compared to ICE owners. Chris Sutton, VP of automotive retail at J.D. Power, said, "As training programs for service advisors and technicians evolve, EV service quality and customer experience must address both the vehicle and the unique customer needs. The EV segment has the potential to spur massive convenience improvements in how customers service their vehicles — but weÂ’re not seeing the benefits yet." Matters are slightly worse for all owners, though, with labor and parts shortages contributing to longer wait times for service appointments. The CSI study surveys owners and lessees of one- to three-year-old vehicles to gauge their happiness with service at franchised dealer or aftermarket service facilities for maintenance or repair work. The criteria in order of importance are service quality (32%); service advisor (19%); vehicle pick-up (19%); service facility (15%); and service initiation (15%). Lexus retains the top spot for luxury brands, giving it three wins in four years. The Japanese automaker won in 2020 as well, its run interrupted by Porsche in 2021. Cadillac, Infiniti and Acura complete the luxury top 5.  For mass-market cars, Mitsubishi wins again after a victory in 2021 and falling to fourth last year. It's followed by Mazda, Buick, Subaru and Mini.  Considering the different service needs and service experience of different body styles, the study has broken results out by segment for the first time. Lexus earned a second victory thanks to winning the premium SUV segment, and Mitsubishi earned a second victory by winning the mass-market SUV/minivan category.