1997 Subaru Legacy L Sedan 4-door 2.2l on 2040-cars

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Buyers resent low inventories, prices over MSRP, study says

Vehicle inventory low, vehicle transaction prices high, customers fretting … welcome, J.D. Power, to the era of supply and demand. In a recently published survey from one of the auto industryÂ’s top analytical firms, findings show that customers' satisfaction with vehicle purchases in the United States this year has dipped for the first time in 10 years. The 2022 U.S. Sales Satisfaction Index (SSI) Study found that overall sales satisfaction has dropped to 786 (on a 1,000-point scale) from 789 in 2021. In that year, higher than expected trade-in values softened the effect of new vehicle price increases. But in 2022, on top of trade-in prices shrinking, many dealers elected to charge more than the ManufacturerÂ’s Suggested Retail Price, a factor that did not sit well with buyers. “When dealers charge more than MSRP, particularly with long-term loyal customers, they risk a potential long-term negative effect on customer advocacy and service business," said Chris Sutton, vice president of automotive retail at J.D. Power. Satisfaction among buyers who paid more than sticker price is 757, while satisfaction among those who paid the sticker price or less is 850, the Power report said. The lack of dealership inventory was also a customer irritant, J.D. Power found, a point that automakers and their dealers may want to consider. Many have maintained, or considered maintaining, a smaller inventory in the wake of the pandemic, keeping costs down and driving more customers toward factory orders. Regarding those consumers shopping for electric vehicles, the survey said that more than a third of them “failed to get instruction on EV charging before they left the dealership, which notably affects satisfaction.” Said Sutton, “Salespeople donÂ’t need to show gas-powered vehicle buyers how to fill their tank, but they do need to show EV buyers how to charge their vehicle.” There are positives to the Power conclusions, however, especially for Alfa Romeo dealers. The Italian brand ranked highest in customer satisfaction among premium brands with a score of 833, with Porsche a very close second (831) and Lexus (819) third. Alfa is on something of a roll these days, with its compact Tonale crossover due for release in the spring, and a new sports car in the works. Meanwhile, in PowerÂ’s “mainstream brand”” segment, Buick ranked first with a score of 825, followed by Dodge (816) and Subaru (804), all performing higher than the industry average.

2019 Subaru Ascent, 2019 Hyundai Santa Fe earn highest IIHS safety ratings

Two important crossovers introduced this year, the 2019 Hyundai Santa Fe and 2019 Subaru Ascent, have finally been crash tested by the IIHS, with both receiving a Top Safety Pick+ rating. Both crossovers earned the highest score of "Good" in every crash test, including the tricky passenger small overlap frontal test. Each comes with forward collision prevention technology that adequately warns the driver, and can bring the car to a complete stop before hitting an object at speeds up to 25 mph. View 72 Photos One of the other key tests to merit the Top Safety Pick+ award is headlight performance. In this case, each gets a "Good" rating to earn the award, but there's a caveat. Only high-end versions of each vehicle have highly rated lights. On the Subaru Ascent, the "Good" headlights are LED units on the Limited and Touring trims, and the Hyundai's are LED units that come with the Limited and Ultimate trims. The lower trim levels of both vehicles come with halogen headlights. The Ascent's halogens were rated "Poor" for not providing enough illumination while also causing glare for oncoming drivers, while the Santa Fe's lights were rated "Marginal," the next highest rating from bottom, for simply not illuminating enough, but they didn't cause glare. View 65 Photos While this doesn't apply to a Top Safety Pick+ rating, the Subaru Ascent has one additional commendation. The IIHS also evaluates how easy it is to access LATCH anchors for mounting child seats in a car, as well as how many there are. In this case, the three-row, family-friendly Subaru received the "Good" rating and a "+" for having extra anchors for more placement flexibility. The two-row Santa Fe just received an "Acceptable" rating in this regard, the second highest rating from IIHS. Related Video:

Subaru gives Aussies BRZ Sports Pack

Well, it might not be exactly the Subaru BRZ STI that we've all been waiting for, but Australian market shoppers are now going to have the option of adding some STI flavor to their coupe, with this new BRZ S.
Critically, the Sports Pack upgrades included in the S specification do not involve forced induction of any kind for the BRZ's 2.0-liter flat-four mill. Instead, the BRZ S will offer a novel flexible strut tower brace and a coilover suspension to aid its already impressive handling prowess. Visually, the car gets a new aero kit with lowered skirts and a new front and rear splitter, as well as some mean-looking, 17-inch black wheels. Inside, a new gearlever and a STI-branded starter button will call out the S model.
The S package can be ordered on a new BRZ and fitted at the dealer, or added to an existing customer car. When ordered new, the BRZ S adds $7,995 Australian - about $7,275 US including installation - to the price of the six-speed manual car, or $7,195 Australian ($6,547 US) for the six-speed automatic transmission model. That's a pretty fat wedge of cash, but it's worth bearing in mind that Australians generally pay significantly more for new cars than we do here in the States. For instance, the BRZ starts at $37,150 Australian, nearly $34k US. Even accounting for regional equipment differences, that's a lot more than the BRZ's $26,265 as-delivered base MSRP here in America.