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2019 Chicago Auto Show Special | Autoblog Podcast #570

On this week's Autoblog Podcast, Editor-in-Chief Greg Migliore and Associate Editor Reese Counts discuss the 2019 Chicago Auto Show, including the debuts of the Toyota RAV4 TRD, refreshed Toyota Tacoma, the Mazda Miata 30th Anniversary Edition and the new Subaru Legacy. We also announced our best-of-show winners. We also talk about a couple of SUVs we've had at the office, the new Mercedes-Benz G-Class and the BMW X5. Finally, we spend your money on a new, fun vehicle for winter. Autoblog Podcast #570 Get The Podcast iTunes – Subscribe to the Autoblog Podcast in iTunes RSS – Add the Autoblog Podcast feed to your RSS aggregator MP3 – Download the MP3 directly Rundown 2020 Volkswagen Jetta GLI 2019 Mazda Miata 30th Anniversary Edition 2020 Subaru Legacy 2019 Ram 1500 split tailgate 2019 Toyota RAV4 TRD Off-Road Chicago Auto Show Editor's Picks Mercedes-Benz G550 BMW X5 Feedback Email – Podcast@Autoblog.com Review the show on iTunes Podcasts Chicago Auto Show BMW Mazda Mercedes-Benz RAM Subaru Toyota Volkswagen Videos Original Video

2021 Subaru Crosstrek updated with new engine, refreshed styling

For the 2021 model year, the Subaru Crosstrek is getting some mechanical and aesthetic updates, along with a new Sport trim (pictured above). The biggest difference you’ll find for 2021 is the addition of a new engine to the lineup. While the base and Premium trims will continue to use the 152-horsepower, naturally aspirated 2.0-liter four-cylinder carried over from 2020, the Sport and Limited trims will employ a new-to-Crosstrek 2.5-liter four-cylinder boxer engine. Borrowed from the Forester, and also found in the Outback, this naturally aspirated 2.5-liter provides 182 horsepower and 176 pound-feet of torque. That power is put to the wheels via a continuously variable transmission (CVT) and SubaruÂ’s torque-vectoring all-wheel-drive system. The base and Premium trims, with the holdover motor, still come with either a six-speed manual or optional CVT. In terms of efficiency, the new 2.5-liter offers 27 miles per gallon in the city, 34 mpg highway and 29 mpg combined. The 2.0-liter still provides 22/29/25 mpg with the six-speed manual, or 28/33/30 mpg with the CVT — just one mpg better across the board than the 2.5. That aforementioned Sport trim is new to the Crosstrek, and it has more to set it apart than just the engine. ItÂ’s the only version with the dual-mode X-Mode system, with Snow/Dirt and the additional Deep Snow/Mud setting. Standard X-Mode — which essentially offers better traction in snow and dirt — with hill descent control comes on the rest of the CVT-equipped Crosstrek trims. The Crosstrek Sport also gets unique visual touches to set it apart from the other trims, like more prominent wheel arch moldings, dark grey 17-inch alloy wheels, and a gunmetal finish on the grille, side mirrors and badges. Inside, it gets StarTex synthetic upholstery, yellow stitching and other yellow accents throughout the cockpit, and gunmetal and faux-carbon fiber accents. Sport Trim exterior paint colors include new Plasma Yellow Pearl and Horizon Blue Pearl finishes. 2021 Subaru Crosstrek Limited View 9 Photos Speaking of looks, all 2021 Crosstrek trims (like the Limited pictured above) get refreshed grilles and an updated front bumper, with fog light insert covers on the base model, and other trims getting new fog light covers.

Buyers resent low inventories, prices over MSRP, study says

Vehicle inventory low, vehicle transaction prices high, customers fretting … welcome, J.D. Power, to the era of supply and demand. In a recently published survey from one of the auto industryÂ’s top analytical firms, findings show that customers' satisfaction with vehicle purchases in the United States this year has dipped for the first time in 10 years. The 2022 U.S. Sales Satisfaction Index (SSI) Study found that overall sales satisfaction has dropped to 786 (on a 1,000-point scale) from 789 in 2021. In that year, higher than expected trade-in values softened the effect of new vehicle price increases. But in 2022, on top of trade-in prices shrinking, many dealers elected to charge more than the ManufacturerÂ’s Suggested Retail Price, a factor that did not sit well with buyers. “When dealers charge more than MSRP, particularly with long-term loyal customers, they risk a potential long-term negative effect on customer advocacy and service business," said Chris Sutton, vice president of automotive retail at J.D. Power. Satisfaction among buyers who paid more than sticker price is 757, while satisfaction among those who paid the sticker price or less is 850, the Power report said. The lack of dealership inventory was also a customer irritant, J.D. Power found, a point that automakers and their dealers may want to consider. Many have maintained, or considered maintaining, a smaller inventory in the wake of the pandemic, keeping costs down and driving more customers toward factory orders. Regarding those consumers shopping for electric vehicles, the survey said that more than a third of them “failed to get instruction on EV charging before they left the dealership, which notably affects satisfaction.” Said Sutton, “Salespeople donÂ’t need to show gas-powered vehicle buyers how to fill their tank, but they do need to show EV buyers how to charge their vehicle.” There are positives to the Power conclusions, however, especially for Alfa Romeo dealers. The Italian brand ranked highest in customer satisfaction among premium brands with a score of 833, with Porsche a very close second (831) and Lexus (819) third. Alfa is on something of a roll these days, with its compact Tonale crossover due for release in the spring, and a new sports car in the works. Meanwhile, in PowerÂ’s “mainstream brand”” segment, Buick ranked first with a score of 825, followed by Dodge (816) and Subaru (804), all performing higher than the industry average.