Lithia Hyundai of Renton / Seahurst, Washington

Rating: ★★

New Car Dealers, Used Car Dealers

Address: 700 S Grady Way, Seahurst

Postal code: 98057

Phone: (425) 226-1275

Your locally owned Seattle Washington area Collision Repair Specialists for over 40 Years!

Stetner Auto Body & Painting has been serving the Seattle area with the highest quality auto body repair since 1971. ? We are a second generation, family owned business proudly serving the city of Seattle Washington. ? Visit our website today or give us a call for more information.

Reviews:

Hard to communicate with

I had extreme difficulties communicating with the employees of this facility. I attempted to have a repair done there and felt so dissatisfied that I went somewhere else. At each step, I kept repeating what they had told me to do and asking if there was anything else that had to be done. I was continually reassured that I understood everything. Then, I would show up for my appointment, only to find out that the part ... view morehadn`t been ordered because I hadn`t told them to order it, even though no one had told me that I needed to do this. I also had a hard time getting them to call me back. I felt very frustrated and I didn`t feel like I was heard. I work in customer service and I even asked them for the specific kind of feedback I needed and they still weren`t able to help me feel understood. The final straw was that they quoted me $1,200 for a repair and I got my car fixed at another dealer for less than $200. I don`t plan on returning here.

valma907 / 12/21/2006