Firestone Complete Auto Care / Otis Orchards, Washington

Rating: ★

Auto Repair & Service, Tire Dealers

Address: 115 W 3rd Ave, Otis-Orchards

Postal code: 99201

3 Shops, 1 Stop; Maintenance, Repairs and Tires since 1926.

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.

Reviews:

Untrustworthy

I had taken my truck to this place since it was close to my work for regular maintenance and repairs. One day my truck won`t turn over so I have it towed here. They tell me I need a new starter. I was a little leary as usually you can tell when your starter is going as it will slowly go out. I get the ""problem"" fixed and 2 days later the same thing happens where the truck won`t turn over. I call them up and (to the... view moreir credit) they have it towed to the shop and then discover that the real issue was with a security system glitch that my dealer installed. They claimed that the starter was still bad so they charged me for rewiring the security system ($200) plus the starter (another $200). I will never go here again and would advise others to take their business elsewhere.

spokeman / 5/28/2009