Suburban Collision Services / Mentor, Ohio

Rating: ★★★

12 years in Business

Auto Repair & Service, Automobile Body Repairing & Painting, Wheel Alignment-Frame & Axle Servicing-Automotive

Address: 20600 Lakeland Blvd, Mentor

Postal code: 44119

Phone: (216) 486-6324

`Safety Makes All The Difference`

Broken Auto Glass? Call Safety Auto Glass for up to $75 off Deductible - Serving Cuyahoga, Lorain, Medina, and Summit Counties - Open 7 Days and Holidays

Categories:

Wheel Alignment-Frame & Axle Servicing-Automotive, Auto Repair & Service, Automobile Body Repairing & Painting, Tire Dealers, Glass-Auto, Plate, Window, Etc

Open hours:

Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Reviews:

great job

Work was completed beautifully. Craig was really nice.

lisa.cutner / 10/7/2013

IN BED WITH THE APPRAISER

THE SHOP OWNER IS RUDE AND VERY UNPROFESSIONAL AFTER AN ACCIDENT APPRAISER HIRED BY MY INSURANCE CO SENT MY CAR TO THIS SHOP, THE CAR WAS TOTALED AND I WAS TOLD BY THE INSURANCE CO TO PICK UP THE CAR, I CALLED CRAIG WHO TOLD ME PARTS HAVE ALREADY BEEN ORDERED, I TOLD HIM NO WORK IS TO BE DONE THE CAR BECAUSE THE INSURANCE CO TOTALED THE CAR, AND TO HAVE HIM INVOICE THE INSURANCE CO WHO WOULD THEN OVER NIGHT HIM ... view moreA CHECK. HE REFUSED TO LISTEN HE SAID HE`LL CAR THE INSURANCE BACK (HE HADNT SPOKEN TO THEM PREVIOUSLY ONLY TO THE APPRAISER)THEN HUNG UP ON ME. I CALLED TH INSURANCE BACK TO INFORM THEM OF PROBLEM, I WAS TOLD THAT THEY`LL CONTACT HIM TO WORK IT OUT, I WAS CONTACTED BY THE INSURANCE CO 2 WEEKS LATER AND TOLD TO AGAIN PICK UP CAR, MOMENTS LATER I WAS CONTACTED AGAIN AND TOLD THE SHOP WILL BRING THE CAR TO ME THAT DAY JUST CALL THE SHOP TO GIVE DIRECTIONS TO MY HOME . AFTER 2 ATTEMPTS THAT DAY AND 3 THE FOLLOWIGN TO SCHEDULE A DROP OFF TIME I WAS UNSUCCESSFUL IN GETTING THE CAR BOUGHT TO ME, CRAIG SAID IT WAS TOO FAR AND THEY`LL ONLY TAKE IT BACK TO THE LOCATION IT WAS TOWED FROM AND NOT TIL TUESDAY OF THE FOLLOWING WEEK AGAIN WAS HUNG UP ON

TJEWELT / 9/7/2009

you get what you pay for!

they are a little pricey, but the quality and the time they take seems really good! very friendly staff and quick estimates done on the spot!

smartami / 5/29/2008