Advance Auto Parts Rochester / West Henrietta, New York

Rating: ★★★

Automobile Parts & Supplies, Battery Storage, Engine Rebuilding & Exchange

Address: 1614 Penfield Rd, West-Henrietta

Postal code: 14625

Phone: (585) 586-8569

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Reviews:

I`m a long time fan of AAP. Better parts and selection than their direct competitors, better sale prices too in my opinion. This store is garbage. Consistently poor customer service from employees with attitude issues. I`ve watched them take shots (verbal, of course) at customers in the parking lot and converse with each other about plans rather than do anything work related. Requests for assistance are met with eye ... view morerolls. Store is not properly organized/stocked like most AAP locations. AAP corporate failed to even reply to a notification about the operating procedure at this store which is, of course, their right. It`s then my right to choose whether or not to shop at their stores any more. Their competitors (which are plentiful 10 minutes in any direction) are getting a lot more of my business. Penfield deserves better.

Rochester1 / 10/30/2013

I`m a regular

Usually Great help, and always a great inventory... If they don`t have it they can usually get it with in a day or two

JCow / 11/16/2011

Their 20% Phone Order Promo Code Works!

The people at Advance are always helpful and knowledgeable. Their prices are almost always cheaper than the other places. I ordered my muffler over the phone and received free shipping and used promo code CC20 to save 20%. You have to call their national number at 877-366-4169 The code`s not good at their stores or website. Just give the operator the code before making a payment. 877-366-4169

RickP38 / 4/25/2011