Ken Stillwell Ford Mercury Inc / Hillsdale, Michigan

Rating: ★★

29 years in Business

New Car Dealers, Automobile Body Repairing & Painting

Address: 3780 W Carleton Rd, Hillsdale

Postal code: 49242

Phone: (517) 849-2121

Quality Automotive Parts, Service and Repairs.

We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Categories:

New Car Dealers, Automobile Body Repairing & Painting, Used Car Dealers

Payment:

discover, master card, visa

Open hours:

Mon. - Fri. 8am - 5:30pm;Sat. - Sun. CLOSED

Brands:

Ford, Lincoln, Motorcraft

Reviews:

I have read the other reviews and my experience was quite different. I, my brother, my father and mother have all purchased vehicles here. The sales rep and manager have always gone out of their way when dealing with us. The service department has always performed and have not tried to up sell like another dealership I have dealt with. I would recommend.

coldscott / 7/15/2013

Dont buy from Stillwell ford. ...

Dont buy from Stillwell ford. I`d like to buy local and do my part but after spending time with phone calls then meeting up with a salesman to look at a vehicle he was no help at all. It seemed as if we were wasting his time and any questions we had seemed to just frustrate him. After looking at a smaller SUV and telling the guy our 100lb German Shepherd wouldn`t fit he says "Oh yeah it will fit no problem&quo... view moret;. Long story short my wife decides she doesn`t like the interior color. I go in to tell the guy were not interested due to the interior color he quickly says "well we can change the interior" then he goes to get the guy behind the counter whom I should have talked to in the first place. He comes over and just as unfriendly, we chat a bit about numbers and what were looking for and I ask the bottom dollar and it is $100 off the advertised price... wtf! trying to haggle the price I tell him another vehicle that is way less and has the interior were looking for (2hrs away at a different ford dealer) the sales manager says "well you better go buy that one" I quicky say "Ok I will, thanks for your time" shake his hand and out the door I go! I`ve never been so frustrated, insulted, ignored by anyone. My money spends the same as the next guy, but I guess its not wanted. The sign when you leave says "If we dont have it we can get it for you" or something along that line and they never even offered that option!

TEX099 / 2/5/2012

This car dealership was terrib...

This car dealership was terrible to work with. Expecting a quick and thorough transaction became a long and drawn out nightmare. The sales rep. was terrible in all aspects of customer service. He would not work with me on anything I suggested and seemed not to care about my business. I tried working with this sales rep. for almost two weeks and all I got was the runaround. I would not suggest this dealership to anybo... view moredy that I know.

mevans48809 / 4/29/2011