Speedy Auto Svc / Beverly Hills, Michigan

Rating: ☆

Auto Repair & Service, Automobile Parts & Supplies, Brake Repair

Address: 3939 Rochester Rd, Beverly-Hills

Postal code: 48083

Phone: (248) 906-8987

O?ˆ™Reilly Auto Parts and CSK Auto - offering the best combination of inventory, availability, quality and service at the most competitive prices. Better Parts?ˆ¦Better Prices, Everyday!

O`Reilly Auto Parts, now combined with CSK Auto, is the third largest auto parts retailer in the US. The combination of O`Reilly`s midwestern and southeastern foothold, along with CSK`s dominance in the western US, has created a stronger,

Reviews:

Horrible customer service & business experience with SPEEDY

I called this Speedy of Troy location for a tie rod replacement on my car & was treated kind at first. As soon as the manager, Cory, came on the line, it all went SOUTH. He quoted me $15 on the labor for an oil change w/my provided oil & filter, even though there was a coupon for a COMPLETE oil change for $13 in their sales ad. Furthermore, I decided to replace my tie rod elsewhere and wanted to just do a front end ... view morealignment via Speedy of Troy with my $39.95 coupon, so I called them, and Cory, who was ticked off that I decided to change my tie rod elsewhere, decided to spite me! He says, ""Well, since you`re doing your tie rod elsewhere and making more work for us, I`m not gonna honor your $39.95 front end alignment coupon, I`m gonna hafta charge you $55 or so."" OUTRAGEOUS! If he hadn`t known of my tie rod replacement, he wouldn`t have said that. What a fraud! He reflected poor customer service skills and made Speedy look like a gimmick auto shop. I refuse to take my car here ever!

SteveWilson / 8/9/2010