Firestone Complete Auto Care / Merriam, Kansas

Rating: ★

Auto Repair & Service, Tire Dealers

Address: 5128 NE Antioch Rd, Merriam

Postal code: 64119

3 Shops, 1 Stop; Maintenance, Repairs and Tires since 1926.

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.

Reviews:

These guys are not to be trusted.

On Monday I had my car seen at Firestone in Birmingham, AL for alignment and balancing. No extra service was recommended. Two days and 800 miles later I was at the Kansas City Firestone on NE Antioch for an oil change. (I`m driving across country right now) The service guy (Butch) told me I needed my brake fluid flushed ($79) and 2 new calipers ($450) and roters shaved ($79). I called my trusted service tech in ... view moremy home town and asked his opinion based on my previous services. My car is 2 1/2 years old, 60,000 miles. I had the brake fluid flushed 15,000 miles ago. He said that there was no way the fluid needed to be flushed and that I absolutely did NOT need new calipers (spelling??). I ended up getting only an oil change and they charged me for the break inspection ($29) as well. Later I called the birmingham Firestone to ask the tech if he noticed any of these issues. He also said that I didn`t need the fluid flushed and certainly didn`t need new calipers. I am not impressed with the dishonesty of the tech at this location. Kudos to the Birmingham guys! Thank you for your honesty!!

tschields / 8/19/2010