Oxmoor Ford Lincoln / Speed, Indiana

Rating: ★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 100 Oxmoor Lane, Speed

Postal code: 40222

Phone: (502) 426-2500

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Reviews:

They couldn`t be bothered to even respond to an email

They care absolutely nothing about providing good customer service once they have your cash in their pocket. After a used car purchase the registration arrived, but no license plate. The title clerk couldn`t be bothered to pull the actual file to see if the paperwork was filled out correctly, or check to see if the plate was there. Emails were opened by others requesting that they follow-up on the issue, but ignor... view moreed...never an answer. I am a member of a ""Ford family"" my father was a retiree, so I do show brand loyalty. It was my idea that we go to Oxmoor Ford to get my fiance`s car, and we did find something he liked, BUT the lack of customer service will keep me from ever returning, and has left me keeping my mouth shut when my brother recommends Bill Collins Ford since his purchase...and since then, two sisters have also purchased from Bill Collins based on his recommendation. I will pass Bill Collins` name along whenever someone asks if I recommend a dealer, and will be going there for my next purchase, and will be sure to warn others of the issues with Oxmoor Ford.

sltems / 10/6/2011