Tom Kelley Volvo / Arcola, Indiana

Rating: ★

9 years in Business

Auto Repair & Service, New Car Dealers

Address: 910 Avenue Of Autos, Arcola

Postal code: 46804

Phone: (260) 434-4950

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Your Greenfield NAPA carries a wide range of parts for cars and trucks, tools and equipment, as well as hard to find items for heavy duty, marine, farming and agriculture. Stop in today.

Categories:

New Car Dealers, Auto Repair & Service

Payment:

discover, master card, visa

Open hours:

Mon - Tue 8:30 am - 7:00 pmWed 8:30 am - 6:00 pmThu 8:30 am - 7:00 pmFri 8:30 am - 6:00 pmSat 8:30 am - 5:00 pm

Brands:

Volvo

Extra phones:

(260) 434-4800

Reviews:

I would never, ever no matter ...

I would never, ever no matter what take my Volvo here for service again. Both times I did I got my car back with broken pieces that were completely unrelated to the work done. The last time they had my car for over a week--with repeated excuses--and never did fix the problem. The service manager is incredibly rude and unprofessional. I have never had a bad experience with auto service before, but this experience sho... view morewed me why some people are so leery of mechanics.

JCC6133 / 9/14/2011

Are these really Volvo mechanics???

I took my 02 Volvo S60 in to get it looked at. I informed them that it was shaking and I was hoping they could find the problem and fit it. They orginally stated that they thought it had to do with the front axle. After a day and half they tell me that my wheel bearings were wearing but control arms need replaced. I spend $400 and got just the control arms fixed. I picked up my car and now it is shaking even worse th... view moreen before. I also have a weird clicking noise coming from under my car. I then took it to Tom Steele who inspected it and said my front axle is bent. How in the world did that happen??? That`s not all! I said to Volvo, "I think my car is a Turbo, but I`m not sure." Volvo says, "Well if it doesn`t say 2.5T on the back then it`s not a turbo." So I went home and got carfax report. My reports says "2002 Volvo S60 2.5T AWD." ARE THEY SERIOUS?!?! So it turns out my car is a turbo engine, I payed $400 for them to fix nothing I asked for, and oddly enough after leaving the shop I now have a bent front axle. I would NOT recommond this place to any Volvo owners with or without a warranty. AVOID THEM! There are other shops in fort wayne that will work on your Volvo. You just have to call around. Warner`s Garage has been working on mine and I am pleased! :-)

jennlfer777 / 2/4/2010

Stay away---Bad experience!

I was considering purchasing a Volvo V70 and brought the car in to get inspected. The service department told me it would be about $50 for an overview. I went in the next day to find out that the "inspection" was going to cost $110. I found out that the car needed about $1000 of "need to fix" items. I decided to buy the car and literally next week the parking brake mysteriously locked up causing over $2000 worth ... view moreof damage. This "dealership" couldn`t explain why it happened NOR could they explain why they didn`t catch this in the $110 "inspection". So I spent a boatload of money getting my Volvo repaired. I ordered a couple of $1 fuses and 2 seat-belt extenders that Volvo offers for free...that was in December. I am continually getting the run-around from the service department. After going in today to find out where are the parts, I was told that they basically didn`t know. PLEASE stay away from this dealership. DO NOT bring your Volvo here. There are at least 50 REPUTABLE repair shops in town that will perform quality work at a FRACTION of their prices. Bottom line: Stay away from Tom Kelley Volvo!!!!

waverunner1951xx / 1/31/2009