Smitty`s Auto Repair & Towing / Highwood, Illinois
Rating: ★★★
Auto Repair & Service, Towing, Tire Dealers
Address: Highwood
Phone: (847) 475-1780
Reviews:
DO NOT USE
DO NOT SUPPORT THIS BUSINESS - Lack of knowledge, unprofessional, treats their customers with vulgarity and left me stranded on the side of the road!
Their driver was completely unprofessional, did not bring the correct equipment, did not listen to my requests (three times), and then blamed ME for not having a spare tire - WHICH WAS WHY I CALLED FOR A TOW IN THE FIRST PLACE.
After failing to do his job,... view more and me asking if he had heard me THREE TIMES say I did not have a spare, he used profanity against me. I specifically asked for his name, and he would not give it, and he DROVE AWAY LEAVING ME TO CALL ANOTHER TOW. When I called their manager to ask if it was company policy for their employees to not give their name when directly asked, I was informed this was fine.
HORRIBLE. DO NOT USE.
Their driver was completely unprofessional, did not bring the correct equipment, did not listen to my requests (three times), and then blamed ME for not having a spare tire - WHICH WAS WHY I CALLED FOR A TOW IN THE FIRST PLACE.
After failing to do his job,... view more and me asking if he had heard me THREE TIMES say I did not have a spare, he used profanity against me. I specifically asked for his name, and he would not give it, and he DROVE AWAY LEAVING ME TO CALL ANOTHER TOW. When I called their manager to ask if it was company policy for their employees to not give their name when directly asked, I was informed this was fine.
HORRIBLE. DO NOT USE.
bpbrady / 11/4/2011
Great service, friendly staff.
Don`t let the scary location fool you. You get excellent and friendly service at a reasonable price here.
mebarron / 1/10/2008
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