Dodge Chrysler Jeep Of Winter Haven / Lakeland, Florida

Rating: ★

New Car Dealers

Address: 299 Cypress Gardens Blvd, Lakeland

Postal code: 33880

Phone: (888) 612-3182

Stick With The Specialists

Your Cape Coral NAPA carries a wide range of parts for cars and trucks, tools and equipment, as well as hard to find items for heavy duty, marine, farming and agriculture. Stop in today.

Reviews:

Buyers BE WARE!!!

I have in all my years never had an experience like this one. I had brought my truck to this dealer for repairs, They have caused body damage to my vehicle that wasn`t on the car before I brought it in. When I brought this issue to the owners attention (Mike Mahalak) He had told me that it wasn`t a perfect car to begin with and why am I upset (this is a Navagator that the insurance company said was in mint conditi... view moreon prior to this dealer receiving it), the insurance company was paying for it anyway. I just wanted my truck fixed and was not expecting damage to be done to my truck while in the hands of the people that are going to fix it. I can not beleive the responce I had from the owner of the Dealership. While trying to fix the damage they did to my truck, they had done even more damage. I had spoke with Mike once again and he had suprised me for the second time with his responce, he said that the man working on my car is frustrated as well and that I should not be upset because I wasn`t paying for the damages anyway. I explained that there was now overspray all over my Navagator, he had his staff try to sand it off and by doing so with an inexperienced person they left sanding marks on parts of my black truck that hadn`t needed work. My Navagator went into the dealership with a couple of minor things to be fixed and 6 months later this is still unresolved and with more damage, it looks like heck! I am a local business owner that has contact with thousands of the locals of Winter Haven each year. I am a commissioner here locally as well. It doesn`t matter who you are, this is the treatment a dealership of this calliber could hand you as well.

vince111 / 11/7/2009