Cross Country Automotive / Wethersfield, Connecticut

Rating: ★

Auto Repair & Service, Towing, Truck Wrecking

Address: Wethersfield

Phone: (860) 296-2826

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Reviews:

They deserve a negative 5 star, wish that was an option. Horrible people during horrible things. Do yourself a favor go get screwed elsewhere.

Bferguson / 8/18/2013

horrible customer service! my car had gotten towed by their company and so I went down to their lot to pick it up. I called the number I had received and talked to the owner who said that someone would be right with me. After 10 minutes I call again and he says that he see`s me on the security cameras and someone will be down in a moment. When no one arrives I attempt to call the number again and I am almost posi... view moretive they are screening my calls and finally picks up...after another 30 minutes someone finally comes! So I talk to the guy and tell him I understand he was out but I would have appreciated a time table of when he-or someone would be able to help me get my car. He VERY rudely responds that it wasn`t his problem it was mine because I should have been aware of where I was parking-yes I already realize that and did not say anything about the fact that they towed the car. He then proceeds to question me asking how much I was told it would be to receive my car, when I responded I`m not positive I couldn`t hear all that great but I think he said $120 and I ask why he asked me he says that he wanted to see if I would lie to him. First off, whose business is it of yours to question me like I`m on trial and see if I`m an honest person. Secondly, just give me my car! To top it all off this location was in one of the sketchiest places in Hartford the business looked like an old warehouse and I was beginning to worry that I was in danger-not a good way to be alone without a car! So if you can help it, find ANY OTHER SERVICE TO TOW YOUR CAR!

amanda.wilson.7509 / 1/21/2013