Firestone Complete Auto Care / Aurora, Colorado

Rating: ★

Auto Repair & Service, Tire Dealers

Address: 25515 E Smoky Hill Rd, Aurora

Postal code: 80016

3 Shops, 1 Stop; Maintenance, Repairs and Tires since 1926.

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.

Reviews:

Find more, charge more is their standard operating procedure

I went there two times and I realized their business method. I had a brake service done and I had the headlight assembly replaced. In the case of headlight assembly, manager wanted to charge me extra labor for replacing a ballast after he had already exposed everything and it involved undoing 3 small screws and screwing it back on. I argued and didn`t get charged but that was ridiculous. $99 brake service became $430... view more and $300 headlight assembly job became over $600. They will bring up something that is related issue and there`s no way for an average consumers to figure out and then they charge you. They will replace and convince you to do the work that seems to be unnecessary. I went here because it`s close to where I live and I regret it. Their standard operating procedure is find an excuse to make customer pay more. Very dishonest business. I will never visit here again. Not even for a tire. Please avoid.

Youngsu S. / 11/13/2013