Poway Auto Machine / Poway, California

Rating: ★

Auto Repair & Service, Automobile Parts & Supplies, Automobile Machine Shop

Address: 13919 Poway Rd Ste F, Poway

Postal code: 92064

Phone: (858) 748-4714

100% Customer Satisfaction Guaranteed!

O`Reilly Auto Parts, now combined with CSK Auto, is the third largest auto parts retailer in the US. The combination of O`Reilly`s midwestern and southeastern foothold, along with CSK`s dominance in the western US, has created a stronger,

Reviews:

AWFUL! Avoid at all costs. Exp...

AWFUL! Avoid at all costs. Expensive, damaged parts, rude, closed early despite telling me he would be there when I came for parts. I brought business to this shop four years ago, and they were nice, inexpensive, and very helpful; so despite recent bad reviews, I still went there. I wish I hadn`t. I needed bearings and seals pressed out and new parts pressed in to a pair of spindles. The price doubled since i l... view moreast went ($25 each in the past, now $45 each). I received a call that the parts were done and I could pick up until 4pm, I told them I would be there just before 4pm. I called at 3:45 to confirm I was on the way, no answer. I got there at 3:55 and shop is closed (shop next door said they left over 15 min ago). When I picked up parts the next morning, I told the guy I said i`d be there by 4pm, and they were closed. HE BECAME HOSTILE, BLOCKED THE DOOR AND GOT IN MY FACE: "I`M A PRIVATELY OWNED SHOP, I CLOSE EARLY OFTEN AND WHEN I WANT TO! IF YOU DON`T LIKE IT, TAKE YOUR BUSINESS ELSEWHERE!" Now my truck needs to sit out of commission an extra day since he wanted to go home early. When I told him this, his response was "THAT`S TOO BAD." On top of his attitude, he also ruined seals on the opposite side of the spindle, that should not have been touched, thus costing me an additional $45/each. I would NEVER do business here again, he obviously does not care about customers. I will pay double and go well out of my way to a different shop rather than ever going here again. AVOID AT ALL COSTS.

MrHonestConsumer / 10/12/2011