Pep Boys Auto Parts & Service / El Cajon, California

Rating: ★

22 years in Business

Automobile Parts & Supplies, Automobile Accessories, Tire Dealers

Address: 6714 El Cajon Blvd, El-Cajon

Postal code: 92115

Phone: (619) 463-4402

Pep Boys Does Everything For Less

Pep Boys retail and service location offering a wide range of car parts and accessories, from brakes to electronics and car care, as well as auto repair and services, including oil changes and tires.

Categories:

Automobile Parts & Supplies, Automobile Accessories, Tire Dealers, Automobile Inspection Stations & Services, Automobile Diagnostic Service

Payment:

cash, check, amex, discover, master card, visa, diners club, travelers checks

Services/Product offered:

Brake Service
Brakes
Cars
Chassis
Clutches
Engine Service
Engines
Exhaust
Exhaust Service
Exhausts
Front End & Steering
Radiators
SUVs
Shocks
Steering
Struts
Suspension
Suv
Tires
Transmission Service
Transmissions
Trucks
Wheels

Neighborhoods:

Mid-City, College East

Open hours:

Mon - Sat 8:00 am - 7:00 pmSun 9:00 am - 6:00 pm

Brands:

BF Goodrich, Bosch, Bridgestone, Carlisle, Castrol, Continental, Cooper, Cooper Tires, Falken, Firestone, Hankook, Michelin, Monroe, Pennzoil, Pirelli, Uniroyal, Valvoline

Reviews:

Bad service

Pepboys has terrible service. I went there to get a diagnostic. Even though I had an appointment, I still watched my car sit in the same place for 3 hours. After I asked about why my car had been sitting there not being worked on and was given a beat-around-the-bush response, and when I called the 1800 number to complain, they put it in the shop. After two more hours of waiting, I was told there diagnostic technician... view more was stumped and couldn`t figure out what was wrong with my car, even though a few codes were coming back: Trottle position sensor, misfire in a cylinder etc. It almost seemed as though the mechanic didn`t actually put effort into solving the problems. And that seemed strange to me because he should be a trained technician in his field, so any problems with my car shouldn`t had been that difficult to work on, especially when your getting paid to do it. It`s just a jeep, not a benz. Of course I complained about them trying to charge me for a service they didn`t provide. The manager told me that he wouldn`t charge me. Of couse he shouldn`t because I didn`t receive information I didn`t already know. Not getting charged was the only highlight of my experience there.

Flyrese / 6/7/2011