Hanford Hyundai / Armona, California

Rating: ★

New Car Dealers, Used Car Dealers

Address: 1990 Glendale Ave, Armona

Postal code: 93230

Phone: (559) 582-2277

Very poor customer service. I`ve had my car in 5 times because the A/C stops blowing. The first two times they did nothing (said they couldn`t duplicate problem). The 3rd time I took it in was after something caught on fire & smoke was coming from under the passenger side dash. Then they checked the blower motor, found it bad & replaced it. At least I was told it was replaced. It didn`t take long for t... view morehe same problem to reappear. Back to Hanford Hyundai service department I went. Again, they could not duplicate the problem. However, I was told I needed a new air conditioner filter because it was clogged & would impede the flow. This must be a "problem" found often. Because the last 3 times I`ve been there I`ve seen one of these filters sitting on the podium in the service area. Now I`m having the same problem again. A/C doesn`t blow & have to hit the passenger side dash to get it to start. Since my standard warranty has now run out I will have to take it to Visalia & pay $50 deductible & use my extended warranty to fix a problem they failed to fix in Hanford. Even though I just had the car there for the same problem while it was under warranty. At Hanford Hyundai if they don`t duplicate the problem you tell them, then the problem does not exist. I have even taken the car to them while the A/C was not blowing & had them watch while I hit the dash to make it start. I thought since the dealership was under new ownership the service would have gotten better. I was wrong. Different name, but same dishonest people in the service department. Javier knew I brought my car in multiple times for the same problem. He told me there was no problem found with the blower. When I took it back for not blowing again he told me it was a different problem than last time. (Because they couldn`t duplicate it) Just because the technician was too lazy to check the blower motor, that does not mean the problem I brought it in for does not exist. Stay away from this place. Save yourself a lot of time, money and aggravation.

Honest_Me / 6/26/2012

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