Serra Market Direct / Ensley, Alabama

Rating: ★

Auto Repair & Service, Used Car Dealers, Disability Services

Address: 1476 Montgomery Highway, Ensley

Postal code: 35216

Phone: (205) 978-5300

Quality Automotive Parts, Service and Repairs.

Fleet & extended warranty services available. We provide scheduled car maintenance, general repairs for autos, SUVS, trucks, & minivans. Brake repairs & diagnostics performed daily. We also provide automobile parts & supplies.

Reviews:

This company is beyond awful. ...

This company is beyond awful. The entire time I was working with them they continued to lie. This company is dishonest, disrespectful, and never on time. They said I could get the car for 8,000 and then when it came time to sign the contract they put the price on there as 8,900! Thankfully we caught it before we signed anything! Then, they wouldn`t go below 8,500 after we had spent a week invested in getting insur... view moreance and other things done for this specific car.Then, they were supposed to have the tint taken off and said to bring it in whenever. When I brought it in they said I was supposed to have it in earlier than I brought it but originally said it didn`t matter. They told me it would now take over night and I said I have to have it back tonight. They said they were going to call the tint company and came back to say they would have it finished by that day. Needless to say, I called repetitively until I got someone on the phone that night just for them to tell me it wouldn`t be done until 12pm and absolute latest 1pm the next day. I drove up there at 1pm that next day and they said it wasn`t ready. Lastly, one of the employees treated me like a 4 year old and was the most disrespectful I have ever seen anyone in my life. I will not ever even think of doing business with this company again. They were relatively nice until after the contract was signed and then they were pure rude. Save yourself a lot of hassle and grief and go ANYWHERE else.

sarah.absten.9 / 1/5/2013