New Century Collision Ctr / Summit Point, West Virginia

Rating: ★

Automobile Body Repairing & Painting, Truck Body Repair & Painting

Address: 201 Prosperity Dr, Summit-Point

Postal code: 22602

Phone: (540) 869-9500

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Your Washington NAPA carries a wide range of parts for cars and trucks, tools and equipment, as well as hard to find items for heavy duty, marine, farming and agriculture. Stop in today.

Reviews:

Unprofessional Job

I was hit in a parking lot and the damage was to the front driver side fender and door. The repair took 4 days which I thought was reasonable. The repair itself looks wonderful. HOWEVER, I was called and told the vehicle was ready for pick up but they close at 5 pm so I had to wait until the next day to pick it up. I picked it up on my lunch break. The car was not upfront when I went in to claim it. It was brought ar... view moreound with overspray on the windows. They cleaned the windows while I stood there. There was no damage to my hood when I took it in but it had multiple sander scratches on it when I picked it up. They tried to buff them out and assured me it would not cause rust damage or anything to the car. The inside of the car was filthy and the windows were smeared where they tried to clean them. In the rear of my vehicle I discovered dirty towels and a can of cleaning agent. The car was covered in dust as if they had never washed it. I was told it had been washed but then placed it back in the shop and it was covered with dust again.

meandmyindigo / 1/21/2010

My experience with New Century Collision Center

Review of repair on a brand new $$$$ vehicle less than 2 weeks old for a dent to the door. (shopping cart) Time: Estimate 3 days to repair. Actually took over 1 week. Customer Service: No calls were returned. No call was made to inform me of the delays. Repair: There was paint overspray on all the glass. I wanted the overspray removed. After 30 minutes, the vehicle was brought back. The ... view moreoverspray was still present and now both of my side view mirrors had extensive scratching throughout the glass. I later learned that steel wool was used as well as a clay bar. This was brought to the attention of the owner and he agreed to replace the mirrors at no charge. I ended up removing the overspray and installing the mirrors myself, as I had no confidence in them working on my vehicle at this point.

cmcdiesel / 4/16/2006