Automobile Parts & Supplies, Glass-Auto, Plate, Window, Etc, Window Tinting
Address: 5280 SE Mile Hill Dr, Retsil
Postal code: 98366
Phone: (360) 362-4442
We Stand Behind Our Work!
At Port Orchard Glass we offer a complete range of glass services to residential and commercial clients throughout Port Orchard, WA and the surrounding areas. We have been installing and repairing windows, glass and mirrors since 1989. We have the experience and the expertise needed to handle any size job no matter how big or small. You can also call us for emergency service 24 hours a day.Our entire team is experienced, licensed and bonded. We take pride in our work and we want you to ensure that you are completely satisfied. We offer a lifetime labor warranty on all of our products. At Port Orchard Glass our products and services include:?ˆ? Installation?ˆ? Windows (vinyl, aluminum and wood)?ˆ? Doors (interior and exterior)?ˆ? Custom cut mirrors and glass?ˆ? Shower doors?ˆ? Window pane replacementWe have a vast selection of energy-efficient windows that will add value to your home and save you money on monthly bills. Call us today at Port Orchard Glass for more information!
I took a pane of glass from a 4 pane jalousie in a vintage travel trailer to be cut and was told it was Plexiglass. I was pretty sure it was glass and even asked her a couple times, are you sure? I even questioned, "does Plexiglass break like glass?" She was very insistent and said if it was glass it would have been tempered. I had a feeling she was wrong, but whatever, I just went with it since she was so ... view moreinsisting and sometimes I get into a shrinking violet when someone is intimidating.
I questioned myself because hey, they are supposed to be the experts, right? Anyhow, Instead of ordering 2 for the 2 panes that broke, I ordered 4 & decided to replace all of them. Later when I got the Plexiglass, I knew she was wrong. Completely different in feel & weight. Plexiglass bends, glass doesn`t (like the piece I brought).
I used the Plexiglass anyhow because it was easier to install (had to really pound on the frame to get it in) and I figured rocks could fly up from my car (since these were for the front Jalousie.) I was better off. I did decide to go back and tell the owner. Not for a refund, but that his employee was maybe not trained very well, and it could be bad for business. When I told the office manager, she informed me that the person who took my order was in-fact the owners wife. Huh?! That woman was on the phone when I came in, and joined our conversation later. I showed her the piece of the broken pane and informed her that it was in fact glass, etc... She looked at the glass and said it was "funny looking glass, *chuckle*" and asked me what I wanted. When I told her I wasn`t out for a refund because I decided to use the Plexiglass regardless and I just wanted to tell them of the mistake (in case it was, well, you know, and incompetent employee!). She was just like OH, OK and walked away. No apology and no real admission of "ooops, I guess I should have paid more attention, sorry". Nothing. It was really weird.
She is the wife of a person who owns a glass shop and cannot tell what glass looks like. Seriously?!
dennilane / 9/6/2013
I recently bought a home that needed new windows so I started shopping around for prices and styles. Port Orchard Glass had the best prices, quality, and warranty. Local company that has years of experience. From the very beginning to the end they were fast, friendly, helpful, and professional. I would highly recommend you start with this company first before going any further. THANK YOU Port Orchard Glass for a fant... view moreastic job. No muss, no fuss, just beautiful windows!!
Javajki / 5/23/2012
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