Carl`s Towing Service & Repair Inc / Longview, Washington

Rating: ★★★

29 years in Business

Auto Repair & Service, Towing, Automotive Roadside Service

Address: Longview

Phone: (360) 562-0711

Anything on or off wheels!

Wicked Auto Detailing is a full service detailing company! Mobile, Pick up and delivery or drop off service is all available. We work by appointment, so you know that when we are working for you, that your vehicle is getting our full, undivided attention and perfection every time!? We have been working in the detailing world for 20 years and have a sense of pride and passion for every vehicle we work on. We treat it like our own.? We have competitive pricing and? guarantee? to match any price for comparable service.? We also let you pick what is important to you, just look at the services that we provide, and choose what you want. Check out our website at www.wickeddetailing.com or give us a call at (360) 402-5788 for a free quote or with any questions, and scheduling.? ?

Categories:

Towing, Auto Repair & Service, Automotive Roadside Service, Truck Wrecking, Automobile Inspection Stations & Services, Recreational Vehicles & Campers-Repair & Service

Payment:

discover, master card, visa, amex

Services/Product offered:

Air Conditioning
Car Carrier

Open hours:

Mon - Sun Open 24 Hours

Reviews:

I called them to get my car winched and towed. They were very quick and very nice. Was only charged half of what I could and should have been. would recommend carl`s to anyone and everyone!

celia.marcou.7 / 8/3/2013

Double the quoted price.

I had my pickup truck towed to Carl`s for some work to be done on the transmission. Turns out it was relatively minor, thank goodness.

The issues I have are that the mechanic never once called me back when he said he would. More importantly, when I called him, he told me that it would cost $150 for the repairs, but when I got there to pick it up, the bill was over $300, more than twice the amount quoted!!!
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Though I am a AAA member, and the towing bill was paid by AAA to Carl`s Towing, they did not apply any AAA discount to the repair bill. When I raised the objection to the bill, the mechanic just said that is the bill, that?ˆ™s how much it costs and just walked away, leaving me to deal with the lady in the office to pay the bill.

She was nice to deal with however, she had me talk to one of the owners who then talked to the mechanic and convinced him to apply the AAA discount, which he did begrudgingly. That brought the bill down to a little over $280.

Now, I don?ˆ™t mind paying a reasonable rate for a good repair job, and I do understand that sometimes an estimate over the phone may not be totally accurate, but to more than double the estimate without so much as a phone call to warn me or to get my approval, that is just wrong!

markmcd01 / 3/20/2012