Pacific Rim Automotive / Kingston, Washington

Rating: ★★★★

18 years in Business

Auto Repair & Service, Tire Dealers, Auto Oil & Lube

Address: 3810 Stone Way N, Kingston

Postal code: 98103

Phone: (206) 632-1175

Expert Care To Fix Up Your Fleet.

FleetMasters provides affordable, full-service fleet maintenance services for fleet owners and managers in the Seattle, WA, area, including King, Snohomish and Pierce Counties of Western Washington. We routinely operate throughout the Puget Sound industrial region and will also travel to wherever requested within the entire state.We repair all makes of diesel and gas trucks as well as trailers, refer-units, liftgates, forklifts and all heavy-duty off-road equipment from our shop in South Seattle. We do all heavy repairs from in-frames to welding and fabrication. 24/7/365 emergency road service and mobile on-site maintenance and repair services are also available. Our service fleet is comprised of two fully equipped service vans, three road-warrior repair trucks, a mobile welder, a crane truck, a flatbed and a tractor to pick up trailers. We also have a small ranger to shuttle personnel and pick up parts. FleetMasters, Inc. is an authorized FleetCare Truck Service Center. We offer nationwide warranties on all of our FleetPride authorized work. We offer on-site preventive and ongoing maintenance services for both diesel and gas engines. From basic oil changes and periodic inspections to brake replacement and more, we provide our customers the best in preventive maintenance, on-going systems maintenance, and repair and replacement services.For heavy and medium duty truck repairs we are proud to provide the following services:?ˆ? 24/7 emergency road services include:?ˆ? On-site preventive maintenance: ?ˆ? On-going maintenance:?ˆ? Repair and replacement of parts?ˆ? Retail partsWe`re flexible, we`ll work on all your trucks and trailers, and we`ll do it your way. Our mechanics are master- and journey-level tradesmen, and our skilled technicians have OEM and ASE certifications. We send our technicians to work alongside many Union tradesmen - in their shops - to fill in when they have absences. We guarantee the job will be done precisely to your expectations. For your convenience, we offer vehicle pick-up and delivery or free driver shuttle services. No more paying drivers to deliver your vehicles or sit in waiting rooms. Emergency roadside assistance is also available.Call FleetMasters today to learn what we can do for you and your truck or to schedule your next service.

Categories:

Tire Dealers, Auto Oil & Lube, Automobile Accessories, Auto Repair & Service, Brake Repair

Payment:

master card, visa

Neighborhoods:

Fremont, Lake Union

Open hours:

Mon - Fri 8:00 am - 12:00 pm

Reviews:

Outstanding Service

My clutch went out on my Acura and I had it replaced here at Pacific Rim. They quoted me a price which was far less than the dealer. Then they gave me a loaner car for free. This was my first time using Pacific Rim and I plan on using them again when my car is due for its 60K service.

Roberts41 / 3/6/2011

Best Auto Repair Shop

I take both my cars to Pacific Rim Automotive. They`ve been honest with me since day one. The first car I brought to them they informed me was too far gone and should be replaced. I highly recommend Pacific Rim.

Steve1955 / 2/23/2011

Great customer service

I previously had taken my VW to an exhaust shop and they replaced the catalytic converter. About two weeks later the check engine light started coming on. The guys at Pacific Rim explained that the light was on because of the aftermarket converter that was installed. They installed a VW one and the light has not come back on. Luckily I was able to get my money back on the first converter. Even though I had to wait a ... view morefew days for the parts to show up it wasn`t bad since they gave me a loaner car.

510girl / 5/16/2008

Loaner cars and great customer service:

My battery light came on in my 1998 Subaru and I didn`t feel comfortable driving it around with that light on. I called Pacific Rim and they had me bring it in right away. Even though I had never used them before they gave me a loaner car for they day. Which came in handy since I still had to drop my kids off at daycare and get to work. They replaced the alternator and gave me a shopping list of things my car also ne... view moreeded.

alison1959 / 4/30/2008

Good Audi Shop

I`m very picky and brought my Audi All-Road to Pacific Rim. I had tried other Audi shops in Seattle many of them claimed they could work on late model Audi`s yet they were unable to fix my problems. Pacific Rim was able to get my check engine light to finally stay off. This is a great, reliable, honest place to bring your Audi. Great customer service and they gave me a loaner car.

ashleem / 3/13/2008

Inaccurate!

I took my older model toyota into Pacific Rim based on all the great web reviews and because I suspected problems with the transmission and explained to them the tranny caused a bad noise in 5th gear when on the freeway. When I returned to pay the $100 fee for them to look at my car they said that a) they couldn`t find any problems with the transmission and b) that my water pump was dangerously loose in the car and c... view moreausing a knocking noise. A few minutes later I heard the mechanic tell another guy that its hard to get cars up to 60 mph ""in this area because of all the stop lights"". So clearly they did not take my car on the freeway even though I paid them $100 to find out the problem. What`s worse, I took the car to a second mechanic who then removed the water pump for cheaper (out of state) and then when I turned the car on the knocking noise was still there (this is my stupid fault because I trusted Pac Rim on their water pump assesment. I should have doubted them and asked the new mechanic for a brand new diagnosis.) It turns out that the AC converter is knocking loose. So I paid Pac Rim $100 to not investigate my original claim and give me a false assesment of a knocking noise. Great. They basically did a crappy job or a rushed job or a totally wrong job assessing my car. As a younger female I really need mechanics to be honest and thorough, I don`t know that much about cars. I will never return here.

laurainseattle / 11/20/2007