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Rick Hendrick Colonial Collision Center / Virginia Beach, Virginia

Rating: ★★★
Automobile Body Repairing & Painting
Address: 956 Providence Rd, Virginia-Beach
Postal code: 23325
Phone: (757) 955-2700

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Categories:
Automobile Body Repairing & Painting
Payment:
amex, check, discover, insurance, master card, visa
Open hours:
Mon - Fri 7:30 am - 5:30 pmSat 8:00 am - 12:00 pmSun Closed

Reviews:

Great Experience
My experience was wonderful at Rick Hendricks. They kept me informed the entire process and my car was delivered a day earlier than expected.
mjdvad / 10/11/2013

Where to start. Well, I hit a deer on my way to work. I called the insurance company and asked where they wanted me to take it to get it appraised. They sent me to Rick Hendrick`s collision. I got there at the appointment time. Waited 15 minutes for the appraiser. While I was waiting, the secretary tried to be helpful by scheduling a time for the repair work. When I told her I wasn`t having the work done there... view more, I got an instant attitude and told "well, we don`t normally do appraisals if the work isn`t being done here". I replied that the insurance company had sent me there. Then, the appraiser walks out, looks at the front, takes a couple pictures, barely even looks the damage over, opens the hood, then starts back to the office. When I asked him if that was all, he says "I`m just doing the initial write up to get your shop going. They can do supplements for eveything else they find". Followed by "well, we repair every 2 of 2 1/2 cars here, we leave some scraps from the small shops". I then get told that they can do the work in 2 days. I`m clearly not interested in having anything done at a shoddy slap stick used car salesman of collision centers. I have been working on and certified for over 20 years and I could have written a better and accurate estimate. If you need any work done to a car or need to replace one, I HIGHLY recommend you AVOID Rick Hendrick`s at all cost.
Spydyr / 2/2/2013

Great customer service, every ...
Great customer service, every employee took the time to ensure my satisfaction during and after the repair. The truck looks great, thank you!
Powerstroked / 7/11/2012

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