Monro Muffler Brake & Service / Salem, Virginia

Rating: ★

56 years in Business

Auto Repair & Service, Automobile Parts & Supplies, Mufflers & Exhaust Systems

Address: 1861 W Main St, Salem

Postal code: 24153

Phone: (540) 389-4305

Trust and confidence since 1957.

Because you need to TRUST who`s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to do business with Monro. Visit us today. Monro guarantees our customers the best price for a period of thirty (30) days after purchase. We match price before you buy. If a customer, prior to purchase, finds the equivalent quality parts, service and warranty for a lesser price from any approved automotive service retailer*, and has proof in the form of an advertisement or itemized written estimate, we will match it. We match prices for 30 days after. If a customer finds the equivalent quality parts, service and warranty for a lesser price after purchase from any approved automotive service retailer,* and has proof in the form of an advertisement or itemized written estimate, we will refund the difference. *Approved Automotive Service Retailer:Tuffy, Midas, Meineke, Sears, Firestone, Goodyear, Pep Boys, Car-X, Penske Auto Centers, any Regional or National Automotive Service Retailer or Auto Dealer.

Categories:

Auto Repair & Service, Automobile Parts & Supplies, Mufflers & Exhaust Systems, Brake Repair, Tire Dealers, Automobile Air Conditioning Equipment-Service & Repair, Auto Oil & Lube

Payment:

check, amex, master card, visa

Services/Product offered:

A/C Service (in select stores), Air Filter, Alignments, Battery, Brakes, Breather Filter, Canister Filter, Cooling System Service, C-V Boots/Joints, Engine Tune-Up, Exhaust System, Fan-Accessory Belts, Fuel Filter, Fuel Injector Cleaning, Muffler, Oil Change Service, Oxygen Sensor, PCV Valve, Power Steering Flush, Rear Axle Bearings/Seals, Shock Absorbers & Struts, State Inspections (in select stores), Steering Parts, Suspension Parts, Tire Rotation, Transmission Maintenance, Universal Joints, Wheel Bearing Repack/Seals, Wiper Blades.

Open hours:

Mon - Fri 7:30 am - 7:00 pmSat 7:30 am - 6:00 pmSun 9:00 am - 5:00 pm

Reviews:

Limited Ability?

Be very careful! My vehicle requires the simple removal of the engine splash guard to change the oil filter and drain the oil. The day after having the oil changed at this shop, the first day at highway speed, the splash guard fell off the one side. Inspection revealed that most parts removed were never put back on. I asked the manager for the parts and was told nothing was removed. After telling him parts must be re... view moremoved to gain access to the filter and drain plug, he said the parts must have been put back on because if parts are missing the techs write this on the service ticket and nothing was written. When I asked the tech, he said the parts were already missing. When asked why he didn`t write anything about missing parts, he said his job was to change the oil; missing parts are not his problem! I find it ironic that this happened after having the oil changed but Monro, didn`t remove the parts and didn`t see any need to report parts missing contrary to their manager`s statement. I know the parts were there since it is obvious when looking at the front of the car and am now faced with paying $250 to fix their ineptitude. If they can`t change an oil filter, what else are they unqualified to do? In addition, either the manager or tech is lying. Either the parts were there, I know they were, or they weren`t. Neither person say any need to mention anything! If you take your car here, you

GaW / 9/5/2011