Merchant`s Tire and Auto Service Center / Portsmouth, Virginia

Rating: ★★★

8 years in Business

Auto Repair & Service, Tire Dealers, Tire Recap, Retread & Repair

Address: 7400 N Military Hwy, Portsmouth

Postal code: 23518

Phone: (757) 855-5464

Find your next Chevrolet here!

Hutchens Chevrolet is a Hampton, Norfolk, Virginia Beach, and Hampton Roads, VA Chevrolet dealer in Newport News with new and used Chevrolet cars, trucks and SUVs. We offer sales and financing, parts and service to all Chevrolet drivers in Virginia.

Categories:

Auto Repair & Service, Tire Dealers, Tire Recap, Retread & Repair

Payment:

cash, check, financing available, invoicing available, amex, discover, master card, visa

Services/Product offered:

Air Conditioning
Air Conditioning & Heating
Batteries
Brake Service
Brakes
Engine Service
Engines
Oil Changes
Suv
Transmission Service

Open hours:

Mon - Wed 7:30 am - 8:00 pmThu 7:30 am - 5:00 pmFri 7:30 am - 8:00 pmSat 7:30 am - 7:00 pmSun 9:00 am - 7:00 pm

Brands:

BF Goodrich, Continental, General, Goodrich, Goodyear, Michelin, Pirelli, Uniroyal

Extra phones:

(757) 855-5569

Reviews:

Good service. I went in for an inspection and they found a problem with one of my tires (wheels). I`m glad they found it, fixed it..or I could have been stuck out in who knows where! Thanks for your help!

jbonds007 / 9/28/2013

great visit

I went to merchants yesterday for an oil change and a headlight bulb that the dealer told me I needed. The manager Kelly West was such a help! Turns out the bulb wasn`t even plugged in! The dealer was trying to charge $50.00 to figure out why it wasn`t working. Kelly showed me how easy a fix it was and plugged it up and put it in at NO CHARGE! IT WAS OVERALL A GREAT VISIT! thanks again!

burnout74 / 3/19/2013

BEWARE the fine-print add-ons ...

BEWARE the fine-print add-ons to their advertised specials !!! Buy two tires and get two free? I called ahead to make sure they had the tires I wanted in my size. But guess what - it was only after I got there and they had checked in my vehicle and I asked what the total price would be, that they told me it requires a mandatory alignment package (whether you want it or not) in order to get the special pricing on the ... view morefour tires. Guess what else - the package isn`t just the price of one alignment. Two tires at $120 each and two free, would have come to about $525 for four !!! What kind of math is that ?!?!??? How is that honest advertising ??? I just told them no thanks and walked back out the door. (They looked frustrated.) Vote with your wallet - vote with your feet.

BurntWiser / 8/24/2012

DO NOT GO TO THIS STORE. Save ...

DO NOT GO TO THIS STORE. Save yourself time and money and go somewhere else. They have no concept of customer service or returning phone calls, this includes calls from the service manager. If he won`t do what he says, I doubt anyone else will. They cannot order a simple tire, even though they are a tire store. I have never dealt with such a disorganized group. Avoid this place and find another tire store, any place ... view morewould be better then this one. Worst decision I have made in a while was calling these folks.

4Sailor / 7/30/2011