Checkered Flag Mini / Chesapeake, Virginia

Rating: ★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 5209 Virginia Beach Blvd, Chesapeake

Postal code: 23462

Phone: (877) 283-1273

Categories:

Auto Repair & Service, Automobile Accessories, Automobile Parts & Supplies, New Car Dealers, Used Car Dealers, Loans

Payment:

amex, check, discover, visa, master card

Neighborhoods:

North Central

Open hours:

No info

Brands:

Bmw

Extra phones:

(757) 490-1111(757) 687-3492

Reviews:

If I could give this dealership zero stars I would. DO NOT BUY A USED CAR FROM THESE DIRTY SALESMAN. They are liars and an absolute disgrace.

beamher / 1/31/2013

Web site has a service coupon ...

Web site has a service coupon for $59.99 oil change special. Coupon notes "all models included" I called today and was told M3 not included. My advice, go elsewhere. I did.

opine1 / 8/19/2011

Serious issues with taking responsibility for defective products

After buying a 2009 XF from Checkered Flag Jaguar brand new, I have a number of serious problems with the car. First the rear differential needed to be replaced just after a few months. That stay in the shop was about 2 weeks. The the keyless remote stopped working and the key system needed to be replaced. That was another week or so in the shop. Recently, the shifter transmission knob jammed. It has spent... view more over 3 weeks in the shop waiting for an overseas part. It may be even a few more weeks until I get the car back. Of course during all of these extended stays, I have had to continue to make my loan payments. The Checkered Flag service department wants to take zero responsibility for a clearly defective product. One service representative named Mike even told me he didn`t think it was reasonable to hold the dealer responsible for a product produced by Jaguar....I reminded Mike that I bought the car from Checkered Flag, not Jaguar, and that I am a customer directly of the dealer. I insisted on the dealer taking the car back..as it is clearly defective and I`ve lost several thousands of dollars in car payments considering the amount of time the car has spent in the shop for repairs. I was supposed to receive a call back from a manager, but several days later....still no call. I would strongly advise against Checkered Flag. Their business philosophy obviously is to take little responsibility for any product problems that arise. They clearly need to understand that in this age customers are now able to share their experiences with a much broader audience of potential customers.

RussBatVB / 10/9/2010