Smith Family Motors / W Valley City, Utah

Rating: ★

Used Car Dealers

Address: 126 Business Park Dr, W-Valley-City

Postal code: 84020

Phone: (801) 676-8700

We`re your American Car Care Center dealer

Your Sandy NAPA carries a wide range of parts for cars and trucks, tools and equipment, as well as hard to find items for heavy duty, marine, farming and agriculture. Stop in today.

Reviews:

Poor Customer Experience with Smith Family Motors and Rustyn Smith

Smith Family Motors Customer Review This site has been designed to offer prospective customers of Smith Family Motors, Draper, Utah insight into my experience purchasing a used Lexus IS350 from Rustyn Smith, August 2008. About My Purchase Experience I decided to purchase a used car in the United States and enlisted the help of a Canadian vehicle broker to locate, secure and transport a Lexus IS350 from the U... view moreS to Canada. My broker had a number of discussions with Rustyn Smith of Smith Family Motors and was assured by Rustyn Smith that the car he had in inventory fit the exact parameters I was looking for: - the car was a lease return - was in as close to new condition as possible for a 2006 or 2007 vehicle - no major accidents or damage - clean car fax report Unfortunately much of the above was not true although Rustyn Smith had asserted to my broker that the condition of the car was very good and sent us photos that displayed a vehicle in good shape. He seemed to intentionally not send us photos that displayed many of the significant scratches, damaged rims, or the bald mismatched tire on the rear right of the car. The car`s condition was extremely poor not "good condition" as represented by Smith Family Motors. Due to the damages I had to spend: $1600 on new rims, $680 on tire sensors, buy two new tires for the rear of the car ($650), get the car detailed to try and remove some of the scratches ($800), and purchase a second FOB for $350. The total additional cost to me of reconditioning the car is over $3,900. For more information regarding my experience visit www.smithfamilymotors.org

cdavey / 9/13/2008