Car City of Utah / Riverton, Utah

Rating: ★★★

New Car Dealers, Used Car Dealers

Address: 3165 S State St, Riverton

Postal code: 84115

Phone: (866) 595-6470

The most expensive car I`ve ever bought. Car City ripped me off. The salesman told me I was buying a great car and he seemed like a great guy, so I didn`t get it checked out by a mechanic (BIG MISTAKE). There were a few problems with it, but since it`s used, I let the little problems slide. The following weeks after buying the car, I kept noticing more and more things that were broken and then one day the car wouldn`... view moret even start. I dumped a lot of money into it. More things broke and I dumped more money into it. I went back and tried to work with them on trading it in for a different car. They were only willing to trade it in for much less than I had bought it for and then they wanted to sell me a car and make even more money off me. I had to go back to them because no other car dealership would give me even close to the value of the car. I got to the point that I was willing to be out lots of money as long as this headache of a car was gone. We negotiated on a car and put it under contract. Then when I went to pick up the car, THEY SOLD IT TO SOME ONE ELSE! I looked at other cars and started taking the ones I was interested in to a mechanic. I discovered that all the cars that I had checked out had significant problems. Almost all of them had been in accidents and were poorly repaired. That wouldn`t have been a problem if they were priced accordingly; however, all the cars on the lot are priced at the NADA clean and great condition price. The salesman even told me that one car (one that had significant parts replaced due to an accident) was a better deal because it had new parts!!!! All in all, I ended up about being out about $10,000 buying a $5000 car. They are only looking to rip you off. You`re rolling dice when you buy from Car City.

grant.cieslak / 8/12/2013

I was referred to Car City. A friend of mine got an awesome car here so I wanted something similar. I was impressed by the huge selection of cars, but more than anything else by all the available information these guys gave me at the moment of the purchase. They reviewed with me the entire history of the cars, we took them for test drives, and they even allowed me to take it into my own mechanic. Great service! I fel... view moret they were being honest from the very moment they were willing to show me the title`s history and let me take it to a mechanic of my own choice. Other dealers were pushy and were uncomfortable with it when I asked for that. Anyways, the bottom line is the car. I got a Nissan Altima 3.5 and I am so glad I did. The car have been running great (I have been with the car now for over 6 months), I can always trust it, and I know I will be able to sell it at a good price next year when I get my car upgrade. No doubts that I will go back to Car City to get a new vehicle. Also, I referred my aunt there. She got a Mazda 3 that have been fantastic for her and Car City gave me a thank you note of $100! So get your car there, you will be totally satisfied, and refer your friends. you will get cash =) Car City is awesome!!!!

Cristianus90 / 6/15/2013

Cmlp2003 / 1/12/2013

I went in a few weeks ago on a Sunday morning to check a Honda Accord I found online. I went back in Monday afternoon when they were open and drove home in my new Accord! Chris was awesome and really took the time to see exactly what I was looking for. He showed me all the options I could afford without being pushy or trying to pressure me into a sale. I love my new car and the service I received. Thanks Chris!

RichardHutchinson / 10/28/2012

I`m not an inexperienced first time buyer and I have a checklist that I follow when I buy a used car. Here`s a link that covers what I normally check for: http://artofmanliness.com/2010/04/11/how-to-buy-a-used-car/ But when you buy an "as is" 10+ year old car, even a detailed check list isn`t a guarantee that you won`t have problems, even soon after purchasing a car. The only thing that will save ... view moreyou in this situation is the car dealer`s good sense. I found a 2001 Audi A6 on KSL that looked to be in great condition and was a fair price. I went to Car City to check the car and it passed my checklist. However, just over a week after buying the car, the blinker stopped work, even though the emergency lights was working, I looked online and seemed it was a normal problem with A6s, and to buy it online was $71.00. I called Car City and they told me to bring it in and that they`d take a look at it. Matt, the guy that sold the car talked if the owned and get a approval to fix it for free and I was very happy with their follow through customer service. A lot of dealerships don`t care after they`ve made the sale.

rubenmeyers / 10/20/2012

After having some bad experiences with dealerships in the past, I took advice from a friend and tried Car City. So glad I did! A few weeks after buying my 2004 Honda Civic, the right blinker went out. I took it back in and Carlos had the in-house mechanic fix it right then and there free of charge. It?ˆ™s refreshing to be treated with respect even after you?ˆ™ve made your purchase. EJarvis

EJarvis101 / 10/12/2012

Sounds like Car City pulls the same trick on every customer. Cars that have significant crash damage that they have "no idea" about. Unfortunately for us we didn?ˆ™t visit a mechanic before purchasing. After we paid for it they kept if for a day to fix the airbag light. That should have been our first clue. We bought it to share and when it was my turn to drive I noticed a loud clunking noise when tur... view morening. We took it to the Acura dealer and they had us come back to the garage while the hood was up. When the mechanic pressed on the gas the whole motor lifted up because the motor mount was busted. They also told us the front end had been in a collision and the hood, radiator, etc had been replaced and that the car shouldn?ˆ™t have had a clean title. We also noticed that the floor mats which had been in the car before we purchased it were now missing. We asked Car City for reimbursement on the repair to the motor mount and for our mats. They said they misplaced the mats and that the manager would consider reimbursing us..never happened. Buy from someone who will be upfront when selling a car. Its beyond bad to act like you don?ˆ™t know what?ˆ™s wrong with the car and then never rectify the situation/problem with the customer.

ravenwaves / 9/22/2012

I cannot agree with you more about them falsifying safety inspections. I purchased a car and we are still trying to get them to fix the issues that were supposed to be resolved before we picked up the car. Luckily I have them in writing and am getting to the point where it`s about time to lawyer up. I feel that they are just pocketing the "safety inspections" money and doing nothing whatsoever. They even tr... view moreied to tell me that inspections doesn`t check for broken windshield wipers and burnt out tail lights. I have had to drive up there at least 4 times now for the same 2 issues and it still has not been resolved. They always say let me get your name and number and we will call you back. So far it has never happened, I have been the one that has always had to call them and then its like pulling teeth to get any info. Send in a letter to the BBB like I did that or lawyer up and take them to court. Now I know why so many people don`t deal with the local small dealers. Next car will be with a real dealership so I don`t have to go through this crap again.

Cmlp2003 / 4/18/2012

I have bought two of my cars from Car City of Utah. Both times buying cars from them was the best car shopping experience I have encountered. I felt no pressure when browsing the cars like at other dealerships. I am very picky with the cars I buy and the sales men, Matt and Carlos, were very helpful in finding what I wanted. They listened to my needs and the price range I was working in. Whatever I needed they did i... view moret for me. Both my Mazda and Jeep were clean cars and very well taken care of. The experience of shopping for cars is very stressful but the Car City employees took all that stress away. They found financing for me with very reasonable rates after many others had turned me away. I then referred my brother to go there to buy his car. I would recommend Car City of Utah to anyone looking to buy a car and have a stress free experience.

Monique3211 / 12/29/2011

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