Autorite / Winchester, Texas

Rating: ★

Automobile Body Repairing & Painting, Truck Painting & Lettering

Address: 12345 Bellaire Blvd, Winchester

Postal code: 77072

Phone: (281) 776-0800

Quality Automotive Parts, Service and Repairs.

We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Reviews:

A bad place for car repair

Car painting start flaking and peeling less than two years.

Kt0607 / 10/4/2013

This is NOT a good place to go...

This is NOT a good place to go to get your car fixed. They tell you one thing over the phone and then when you get to the shop to pick up your car its another price. It seems like they are into insurance fraud. The owner Owen tells you that he does not know what`s really going on. Dude you`re the owner of the shop and you mean to tell me youre not aware of what your employees are doing? I went in one particular day a... view morend I was picking up my car. He was telling me to look at it and make sure everything seemed to be okay. We were walking around my car and some lady walked up and statring speaking in their language and he just left me standing out there waiting on him to finish with her. I will never ever go back there again. Their customer service is not up to par. Bruce is very rude and racist. I would not reccomend this place to anyone.

Tinkerbell0101 / 4/27/2011

SCAMMERS!!!

This shop is a SCAM. I took my car to this shop to have them diagnose some issues with my car. After the diagnosis, the following issues were found: 1. Serpentine belt 2. Left Side axle 3. Air Filter 4. Cabin Air Filter 5. Transmission Flush 6. Injector service 7. Replace 2 tires 8. Alignment 9. Seatbelt Since I do not have a good understanding of what`s needed to be fixed, I told the shop to send a ... view morecopy of the estimate to my son, who`s more knowledgeable about cars, and wait for further instructions. They sent the estimate thru email and my son took a look and determined items 1,2,5,and 6 should be fixed. My son called back the shop to try to tell them what we want to have it fixed. Bruce picked up the phone and told my son that they have already started working on the car and that most of the items are either fixed or in the progress of getting it fixed. Bruce said the only things that can be stopped are the alignment (item 8) and seatbelt (item 9). OK, fine. My son told them to finish everything else but DO NOT fix item 8 and 9. Bruce agreed. Later in the afternoon, the owner, Owen, called and explained why item 8 and 9 needs to be fixed and again, I told him to call my son. He called my son around 6, 6:30pm and explained to him. My son told him he understands the reasons BUT STILL DO NO WANT THEM FIXED. The next morning the car was ready to pick up so I went and picked up the car. The bill was $300 MORE than what my son told me last night. So I thought maybe my son and Owen have reached an agreement to all the repair and went ahead and paid the bill. I called my son and told him about this and he was shocked! He said he NEVER AGREED to fix item 8 and 9 and told him numerous time NOT TO FIX IT. THEY WENT AHEAD AND FIXED THEM AND CHARGED ME FOR IT WITHOUT HAVING US AGREE ON!!! This in no way is right to do business. I blame myself for not knowing enough about cars and parts that ultimately was scammed by this shop. And they took advantage of me by pushing me to do the repairs and lied about the agreement they had between my son and them.

cyc5181 / 1/29/2011