John Eagle Collision Service / Park Row, Texas

Rating: ★

Automobile Body Repairing & Painting

Address: 910 Highway 6 S, Park-Row

Postal code: 77079

Phone: (281) 589-2639

Terrible experience. My car, 2013 Acura TL, was damaged and needed the right side painted. The repair included a door handle which was clearly listed in the insurance estimate. I was called by Ira, at John Eagle body shop when the work was done to pick up the car. The car was brought out for delivery. When I walked around, the damages door handle was put back on the car (after the car was painted) Literally put back ... view moreon the car after being the car was paintedpainted. I immediately brought this to the attention to the John Eagle associate that was handling my repairs ?ˆ?Ira?ˆ?. Ira offered me $50.00 to accept the car as is. I was calm and told Ira that I would not accept it. ?ˆ?50 bucks?ˆ?, really? I left. Two days later, I received a call from Ira, ?ˆ?The car is ready?ˆ?. I asked Ira on the phone ?ˆ?did you look at the car yourself and see if it is done right?ˆ? Ira said ?ˆ?it?ˆ™s for you to decide?ˆ?, interesting reply. I went to pick up the car and immediately looked at the door handle. The handle was painted and it looked like something I would do in my garage; overspray, ripples and paint buildup. I was shocked, more of my time wasted. I am now waiting for a new handle to come in so it can be done the way it should have been finished in the first place. More to the story: when not accepting the car the first time Ira made every attempt to convince me that I should take it saying ?ˆ? He would have to paint the whole side of the car again?ˆ? ?ˆ? if it were him he would take it?ˆ? . Crap service, crap people, lies, deception, incompetent and lazy. You decide if you want to deal with John Eagle when having to deal with the inconvenience of an accident. My name is Michael Seiss and these are the facts.

michael.seiss.54 / 9/27/2013

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