Jaguar Southwest Houston / Missouri City, Texas

Rating: ★

New Car Dealers

Address: 10150 Southwest Fwy, Missouri-City

Postal code: 77074

Phone: (713) 596-3000

O?ˆ™Reilly Auto Parts and CSK Auto - offering the best combination of inventory, availability, quality and service at the most competitive prices. Better Parts?ˆ¦Better Prices, Everyday!

O`Reilly Auto Parts, now combined with CSK Auto, is the third largest auto parts retailer in the US. The combination of O`Reilly`s midwestern and southeastern foothold, along with CSK`s dominance in the western US, has created a stronger,

Reviews:

4hr oil change

Im unsatisfied with the fact that i waited four hrs to get an oil change. I was originally told 1.5hr. i agreed to that but had i known it was going to be hrs later, i would have declined. I too find service guy Jay too occupied with other matters. He does not return my phone calls either. Also they seem to have the fewest coupons available online. I did not meet anyone i can describe as "friendly." thats e... view moreven after dropping about 800 bucks in parts.

RomanSPQR / 9/7/2011

Very Bad Experience with the Used Car Deparment and Service Center

The used car and service department are the worst I have ever experienced. Used Car Department - Jesus - The internet car sales person was very disorganized and everything that he promised from not having the car (2008 Jaguar XK8) ready which was two days from the date of purchase. The car was not detailed, nor filled with fuel and no demonstration of misc. features of the car which I eventually figured out; to... view more loosing the second key to the new car, and his inability to communicate call back or coordinate with the service department was at the least, very disappointing. In regards to the service department, I was working with Jay. Jay is never at his desk and does not call back.. It seems that always has more important business to work. He is never available to talk to and does not remember what he has promised from one day to the next. I was so tired of the run-around with repairing my car, I starting documenting what he was promising and was calling-him on lack of memory. I recommend trying another dealership or working with others that are not negatively mentioned in these review. My 2 cents... :(

tquint1001 / 3/5/2011