American Auto Salvage / Lake Worth, Texas

Rating: ★

Automobile Parts & Supplies, Automobile Salvage, Used & Rebuilt Auto Parts

Address: 2567 Decatur Ave, Lake-Worth

Postal code: 76106

Phone: (866) 595-6470

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Reviews:

This was the absolute worst customer I experience I have had with anyone, ever. I was told to come by at 7:30a for my part, and the sales rep was late. After asking in the office, saying I was here fora part I ordered, I was told nobody knew his cell number (yeah, right). I waited in my car for 40 minutes waiting, finally getting someone in the office on the phone who said he had been there for 25 minutes!! I ask... view moreed for a small discount for my obvious inconvenience and was virtually laughed at and insulted by the woman who rang me up; also saying she would have just left! There is an employee who believes in her business! My sales associate said I should have just asked for someone else to help me, which I had done. You can bet I`ll never be doing business here again!

Haveldad / 8/8/2013

WORST SERVICE EVER! I bought a...

WORST SERVICE EVER! I bought a part that turned out to be the wrong part. They agreed to exchanged it, but gave me the wrong part again. The third time I drove back out there and they agreed to exchange it again, but I had to wait for them to &quot;pull&quot; the part, and they wouldn`t &quot;pull&quot; it then. They would call me when it was ready and and I could drive back. I live 30 minutes away an... view mored made the clear to them. I was told if I didn`t want to wait I could go back to the front office and get my money back. I went back to the front office where I was given the same offer. I could either wait for them to get around to fixing my order (that they have already screwed up twice) or I could get my money back. I chose to get my money back. I ended up finding the same part somewhere else for a cheaper price anyway.

jeremyfranks / 9/8/2011